Office Administrator / Customer Support

Pay: $19.00 - $23.00 per hour

Job description:

Customer Service Representative — Full Time (Fort Lauderdale, FL)

Company: Complete JANTEX

Start Date: January 2026

Salary: $19–$23/hr (based on experience)

Schedule: Monday–Friday, in-office

About Us

Complete JANTEX is a rapidly growing supplier of textiles, janitorial products, and hotel amenities servicing hotels and hospitality clients across South Florida. With our expansion and upcoming move, we are building a stronger customer service and administrative team to support operations, sales, and customer communications.

Position Overview

We are seeking a dependable and detail-oriented Customer Service Representative to support daily office operations. This individual will play a key role in customer communication, order entry, billing support, receiving documentation, and office coordination.

Key Responsibilities

Receiving & Documentation

- Process receiving documents and update system records

- Scan and organize delivery tickets

- Maintain accurate bin locations and inventory notes

-Verifying with vendors PO discrepancies

Customer Service & Office Support

- Answer incoming calls and assist customers professionally

- Provide product information and pricing (or refer to Sales Team as needed)

- Manage incoming mail; scan and forward checks as needed

- Maintain office supplies and overall office organization

- Support management and operations teams with administrative tasks

Order & Billing Support

- Enter customer orders accurately into the system

- Prepare and process purchase orders and quotes

- Generate invoices and assist with basic billing tasks

Customer & Vendor Coordination

- Assist with customer requests and ensure prompt follow-up

- Communicate with vendors and internal staff to resolve issues

- Support sales and operations to ensure smooth workflows

Requirements

- Previous customer service or administrative experience preferred

- Strong communication and customer service skills

- Comfortable with email, spreadsheets, and basic computer tasks

- Ability to stay organized in a fast-paced environment

- Dependable, punctual, and detail-oriented

- Bilingual (English/Spanish) is a strong advantage

What We Offer

- Pay range: $19–$23/hr

- Monday–Friday schedule

- Growth opportunities within a fast-expanding company

- Training and support provided

- Positive, team-focused environment

Benefits:

• 401(k)
• Health insurance
• Paid time off

Education:

• High school or equivalent (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Fort Lauderdale, FL 33312 (Required)
• Work Location: In person