Full-Time Receptionist

Receptionist Position at Chapman Ford

Chapman Ford is seeking a friendly and professional Receptionist to contribute to our dynamic team! In this role, you will help to ensure every customer and visitor enjoys a positive dealership experience by creating an inviting first impression and delivering world-class customer service, both in person and over the phone.

We are looking for someone who is compassionate, welcoming, dependable and great at building relationships with customers and staff. If this sounds like you, we encourage you to apply!

What We Offer:

• Competitive Compensation! Starting at $16 per hour.
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low-cost premiums and minimal out-of-pocket costs.
• Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Greet visitors as they arrive, provide general information and connect them with appropriate staff member for assistance.
• Manage a multi-line phone system, answering calls promptly and professionally and striving to minimize the amount of time customers spend on hold.
• Communicate with customers and staff in a professional, friendly, and helpful manner.
• Assist with clerical tasks such as sorting and filing documents, creating or updating files, etc. as needed.

Desired Qualifications and Experience:

• Previous experience working in a customer service or receptionist role is required.
• Basic computer skills (email, Microsoft Word & Excel, etc.) are necessary.
• Experience with clerical tasks such as sorting and filing documents is preferred.
• Punctuality and reliability are musts!
• Strong communicator; listens carefully and conveys information effectively.
• Cooperative, helpful, and builds rapport with others easily.
• Strong ability to multi-task with high attention to detail.
• Must pass a pre-employment background check and drug screen.

Hours and Work Environment:

Shifts are 7:00am to 1:00pm on Mondays and Tuesdays and 7:00am to 3:00pm Wednesday Friday, occasionally may be asked to stay until 5:00pm if coverage is needed to cover illness or vacation. This is an onsite role working in the dealership showroom.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.