Clinical Team Assistant

Clinical Team Assistant – Full-Time | Home Health- Bartlett, TN

Are you looking for a career with purpose, stability, and real impact? At Tennessee Quality Care, we are seeking a compassionate Clinical Team Assistant to join our Home Health team full-time.

Play a vital role behind the scenes—supporting clinicians, coordinating communication, and helping ensure patients receive the care they need in the comfort of their own homes.

Why You'll Love Working With Us

• Competitive pay
• PTO and paid holidays
• Monday–Friday schedule (8:00 AM – 4:30 PM)
• 401(k) with company match
• Comprehensive benefits package
• Supportive, team-oriented culture

Here, you're more than a number—you're a valued part of a team making a real difference every day.

What We Offer

• Positive and collaborative team environment
• Medical, dental, and vision benefits effective the first of the month
• 401(k) retirement plan with generous company match
• Generous paid time off accruals
• Paid holidays
• Mileage reimbursement
• Tuition reimbursement
• Employee referral program
• Merit-based increases
• Employee discount programs

What You'll Do

• Demonstrate knowledge of agency compliance, including abuse, neglect, and exploitation policies, as well as state and federal guidelines
• Assist various departments by handling calls from clinicians and patients
• Retrieve and manage documentation (such as 485 forms) from the system to support scheduling needs
• Ensure all sensitive and protected information is properly redacted before leaving the office
• Support the scheduling team by relaying messages between clients and clinicians
• Maintain clear, professional communication across departments to support patient care

Qualifications

• High school diploma or equivalent
• Minimum of six (6) months of experience in a healthcare-related field
• Home health experience preferred
• Basic computer skills with the ability to learn new software systems
• Reliable transportation, valid driver's license, and current automobile insurance (or ability to use public transportation)

Support the team. Strengthen patient care. Build a meaningful career.