Personal Lines Account Manager

Job Description

Job Description

This is a fulltime position for our Albany, NY location, working 37.50 hours per week

The Personal Lines Account Manager is responsible for servicing and managing a book of personal insurance clients while delivering exceptional customer service. This role supports new and renewal business, ensures policy accuracy, and builds long-term client relationships through proactive communication and advocacy. The ideal candidate is detail-oriented, self-motivated, and thrives in a fast-paced, collaborative environment.

King Risk Partners, LLC is growing and seeking an exceptional individual with proven discipline, drive to advance and commitment to join our team as a Personal Lines Account Manager. The ideal candidate will be sales and service focused, team-oriented, self-motivated, resourceful, detail-oriented and enjoy working in a collaborative and fast-paced environment. The Personal Lines Account Manager regularly interacts with new and existing clients as needed on the most complex accounts.

If you’re enthusiastic about making a meaningful impact in the insurance industry, and if you’re ready to be part of a team that values dedication, innovation, and client satisfaction, we invite you to explore the exciting opportunities that await you at King Risk Partners, LLC. Together, we can continue to redefine excellence in insurance services and create a legacy of success.

Responsibilities:

• Manage a book of Personal Lines Property & Casualty insurance business, including auto, homeowners, and related coverages
• Process new business, renewals, endorsements, cancellations, and rewrites accurately and within required timeframes
• Track policy expirations and work proactively to ensure timely renewals
• Gather and analyze underwriting information, including applications, questionnaires, and loss runs
• Prepare complete and accurate submissions, including ACORD applications and supplemental forms
• Market accounts to carriers, perform online rating as needed, and assist with coverage comparisons
• Bind coverage and ensure compliance with carrier requirements and applicable regulations
• Review issued policies for accuracy and request corrections when necessary
• Serve as a primary point of contact for clients, providing professional, timely, and solution-oriented service
• Build strong relationships with clients, carriers, and internal team members
• Maintain accurate documentation and activity notes in the agency management system
• Stay current on personal lines products, carrier guidelines, and industry trends
• Perform other duties as assigned

Knowledge, Skills and Abilities (KSA):

• Strong oral and written communication skills.
• Strong presentation skills.
• Strong negotiation skills.
• Strong Organizational skills.

Required:

• Active Property & Casualty insurance license (required)
• 2–5 years of personal lines insurance experience preferred
• High school diploma or GED required; additional insurance education or designations a plus

What We Offer:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with employer match
• Short-Term Disability (employer paid)
• Long-Term Disability (employer paid)
• Life Insurance
• Employee Assistance Program
• Generous PTO Policy
• Tuition Reimbursement
• Employee Referral Program
• Growth and advancement opportunities

Equal Opportunity Employer

King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Join us in making a difference in the insurance industry.