AV Solutions Engineer

Job Description

Job Description

Description:

Location: Los Angeles, CA
Company: ForTech Solutions
Position Type: Full-Time

Pre-Sales Engineering | System Design | Technical Project Support
About the Role

ForTech Solutions is looking for an ambitious, technically strong, and highly resourceful AV Solutions Engineer to help turn client needs and ideas into well-designed, practical technology solutions.

This position serves as a key technical connection between our Sales, Design, Project Management, and Field teams .

You will work closely with Sales during the early stages of a project to help develop system concepts, select products, build Bills of Materials (BOMs), prepare sketches, validate technical solutions, and assist with proposal development.

Your involvement doesn't necessarily end when the project is sold. You will remain a technical resource throughout the project lifecycle, working alongside Project Managers, designers, programmers, technicians, and installers to answer technical questions, solve challenges, review installations, and help ensure the completed system delivers what was originally promised to the client.

We are looking for someone who genuinely enjoys technology and figuring out how things work. Someone who is ambitious, creative, responsive, self-motivated, and comfortable taking ownership.

You may even be a little nerdy about technology — we consider that a good thing — but you also need the personality and communication skills to work effectively with clients, salespeople, designers, project managers, programmers, and field technicians.

This isn't simply a position for someone who understands products.

We want someone who understands how to turn technology into solutions.

What You Will DoSales & Pre-Sales Engineering

A major focus of this position will be working alongside our Sales team to develop technically sound, practical, and sellable solutions based on client needs, project requirements, budgets, and desired outcomes.

Responsibilities include:

• Work closely with Sales to develop AV and integrated technology solutions
• Translate client needs and project requirements into practical system concepts
• Develop and review Bills of Materials (BOMs)
• Research and select appropriate products and technologies
• Verify product compatibility and system interoperability
• Create preliminary system sketches, signal-flow concepts, equipment layouts, and other supporting documentation
• Review architectural drawings, specifications, and project documents
• Assist with proposal preparation and technical scope development
• Identify missing scope, technical risks, or design conflicts before proposals are finalized
• Help develop alternatives and value-engineered solutions when appropriate
• Participate in client meetings, site walks, or sales presentations when technical expertise is beneficial
• Help explain complex technology to clients in clear, understandable terms

System Design & Engineering Support

Serve as a day-to-day technical resource supporting our Design, Sales, and Project Management teams.

• Review system designs for functionality, compatibility, completeness, and constructability
• Assist with equipment specifications and engineering decisions
• Verify interoperability between AV, networking, control, lighting, security, and other integrated systems
• Assist with system drawings, sketches, rack concepts, infrastructure requirements, and technical documentation
• Review project documentation to identify potential technical or installation challenges
• Support design revisions as projects evolve
• Help maintain consistency between what was sold, what was designed, and what will ultimately be installed

Project & Field Technical Support

Work alongside Project Managers, programmers, technicians, and installers as a technical resource throughout project execution.

• Answer technical questions from PMs and field teams
• Help troubleshoot system-level and product-related challenges
• Review installations against the intended system design and project scope
• Participate in project reviews and site visits when needed
• Assist with technical coordination and problem-solving
• Review system functionality and installation quality
• Help identify potential deficiencies before they become client-facing issues
• Support commissioning, punch-list, and project closeout efforts when technical assistance is required
• Help ensure completed systems meet ForTech standards and the client's expectations and desired deliverables

This position is not intended to replace the Project Manager, designer, programmer, or Lead Technician.

The AV Solutions Engineer becomes a technical bridge between these teams , helping everyone work from the same design intent and technical understanding.

Product Research, R&D & Standards

Technology changes quickly. We want someone who enjoys keeping up with it — and who is naturally interested in understanding what's next.

You will:

• Research new AV and integrated technology products
• Evaluate new manufacturers, platforms, and solutions
• Compare competing technologies and recommend appropriate applications
• Test and evaluate products and system concepts when appropriate
• Research solutions for unusual or technically challenging projects
• Maintain awareness of emerging AV, networking, automation, AI, and smart-building technologies
• Assist with developing and maintaining ForTech system standards and preferred product solutions
• Share relevant technical knowledge with Sales, Design, PM, and Field teams
• Help the company continuously improve how systems are designed and delivered

Requirements:

 

What We Are Looking For

The ideal candidate has strong AV knowledge and genuinely enjoys figuring out how systems work together.

You should be:

• Technically knowledgeable in professional and/or residential AV systems
• Naturally curious about technology
• Ambitious and motivated to grow
• A self-starter who can move work forward without constant direction
• Detail-oriented and organized
• Creative and resourceful when solving problems
• Comfortable researching unfamiliar products and technologies
• Able to manage multiple projects and priorities
• Responsive and dependable when teammates need technical assistance
• Comfortable communicating with technical and non-technical people
• Able to explain technical concepts clearly
• Confident enough to make recommendations while remaining open to other ideas
• Comfortable collaborating across departments
• Someone who takes ownership rather than simply identifying problems
• Motivated to continuously learn and improve

Most importantly, we want someone with both technical depth and personality .

Being great with technology is important. Being able to communicate, collaborate, take ownership, and become a trusted technical resource for the team is equally important.

Technical Knowledge

Strong knowledge or practical experience in several of the following areas is preferred:

• Professional and residential AV systems
• Audio and video distribution
• Commercial and residential audio systems
• Conference room and collaboration technology
• Control and automation systems
• Networking and Wi-Fi fundamentals
• Networked AV and AV-over-IP
• Dante and digital audio
• Equipment racks and AV infrastructure
• Displays, projection, and video systems
• Lighting control
• Motorized shading
• Surveillance systems
• Access control and intercom
• System integration
• System commissioning and troubleshooting

Experience with platforms and manufacturers commonly used in the professional AV and custom integration industries is highly desirable.

Software & Documentation Skills

Experience with some of the following is beneficial:

• AV estimating and proposal software
• BOM development and product specification
• AutoCAD or similar drafting/design software
• Bluebeam
• Microsoft 365
• Visio or system diagramming tools
• Manufacturer design and configuration software
• CRM and project management systems
• AI-assisted research and productivity tools

Advanced drafting experience is helpful but not required.

The ability to understand plans, think through systems, develop clear technical concepts, and communicate design intent is more important.

Education & Experience

Preferred qualifications include:

• 3+ years of experience in AV integration, systems engineering, system design, programming, commissioning, installation, or another related technical role
• Experience working for an AV integrator, technology contractor, consultant, manufacturer, or similar organization is strongly preferred
• Experience supporting Sales or developing AV system solutions is highly desirable
• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field is a plus , but equivalent hands-on AV industry experience is highly valued
• AVIXA, CTS/CTS-D/CTS-I, CEDIA, Dante, BICSI, networking, or relevant manufacturer certifications are a plus
• Strong understanding of AV industry best practices and system integration principles

We are also open to candidates who may not check every box but demonstrate strong AV fundamentals, technical curiosity, initiative, problem-solving ability, and the capacity to learn quickly.

What Success Looks Like

Success in this position means:

Sales moves faster and sells better systems because technical questions, BOMs, product selections, and system concepts are addressed early.

Proposals become more accurate because technical scope and system requirements are reviewed before projects are sold.

Projects are better engineered because potential problems are identified before equipment arrives or installation begins.

Project Managers have a technical resource they can rely on when projects become complicated.

Field teams receive better technical support when questions or unexpected conditions arise.

Our standards continue to improve because someone is actively researching products, evaluating technology, and sharing knowledge.

And ultimately:

Clients receive better systems because the original vision and design intent carry through from the first conversation to final commissioning.

The AV Solutions Engineer helps connect the entire project lifecycle:

Client Need - Sales - Solution Development - Proposal - Engineering - Project Execution - Commissioning - Client Experience

About ForTech Solutions

ForTech Solutions designs, integrates, and supports technology systems for residential, commercial, and public-sector environments.

Our solutions include audiovisual systems, automation and control, networking and Wi-Fi, lighting control, motorized shading, security, surveillance, access control, and integrated technology systems.

We believe great technology starts with great design and ends with a great client experience.

We are looking for someone who wants more than simply completing assigned tasks. We want someone who is excited about technology, takes ownership, contributes ideas, helps teammates solve problems, and wants to grow alongside the company.

If you're the person who enjoys figuring out how technology works — and then figuring out how to make it work even better — we'd like to meet you.