IT Desk

Job Description

Job Description

Become a full-time IT Desk with Tag Systems USA to play a key role in supporting our on‑site card personalization operations and ensuring every card produced meets the highest standards of quality and security.

What do we offer our IT Desk? We're glad you asked!

• Competitive pay of $32 hourly
• Holiday pay
• Health, Dental & Vision Insurance

If you're seeking a stable, growing company and a role where your work truly matters, we'd love to meet you.

SCHEDULE: M-F 9:00 AM - 5:00 PM

YOUR DAY-TO-DAY AS OUR IT DESK

As a IT Desk, you will be essential to maintaining daily production efficiency on our card personalization floor. You will:

Operational Support & Troubleshooting

• Monitor and support EMV, magstripe, and contactless card personalization jobs
• Troubleshoot embossing, encoding, printing, and related production systems
• Perform job recovery tasks, including restarts and reprocessing

Technical & Data Responsibilities

• Provide Level 1 IT support for devices, workstations, and software
• Process, validate, and review critical card data files
• Investigate data discrepancies, including PAN, track data, and format issues

Compliance, Testing & Security

• Maintain compliance with PCI DSS and internal security protocols
• Support testing and onboarding for new card programs (Visa, Mastercard, etc.)

This role is based on‑site in a secure, restricted-access production environment and may require shift work, weekend work, and on‑call support.

Here 's what we need from you:

• Associate's/Bachelor's in IT, Computer Science, or equivalent experience
• 2+ years in IT support, data processing, or production support
• Strong understanding of file processing and data validation
• Experience with Windows and/or Linux systems
• Basic SQL or scripting (PowerShell/Bash/Python)

Preferred Qualifications:

• EMV personalization or chip data preparation experience
• Job scheduling or automation tool experience
• Familiarity with card bureau or financial services production
• Strong problem-solving ability in high-volume environments

TAG SYSTEMS USA: WHY CHOOSE US?

What started as a card manufacturing facility has grown into the legacy that is Tag Systems. Since our founding in 1999, we have opened several service bureaus across Europe and America and expanded our offerings by integrating innovative solutions into our portfolio. We manufacture our cards and develop software in Europe to ensure products and solutions comply with European quality standards. We continuously analyze our customers' needs within the rapidly evolving payment sector to ensure they always receive secure and innovative services.

The success of our company would not be possible without the dedicated team of experts who keep our business going. We hire some of the best in their fields who are passionate about their work. To show our appreciation, we offer our employees exceptional benefits and the skills they need to build successful careers.

If you're ready for meaningful work in a fast-paced, high-tech environment, your next chapter starts here. We can't wait for you to apply with our initial application! Become our IT Desk now!