Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in Gaithersburg - MD Benefits Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development About Our Agency I opened my first agency in 2013 and expanded with a second office in 2021. Today, our organization is supported by a team of 16 team members who work across service, sales, and marketing, all aligned around shared goals and strong teamwork. Before becoming an agent, I worked as a banker in both management and business banking roles, which shaped my results-driven mindset and focus on building trusted client relationships. I attended the University of Maryland and am very family-oriented. Outside of work, I enjoy cycling, going to the gym, reading, traveling, and spending time outdoors. Staying active and balanced is important to me, and that philosophy carries into how I lead my team. I’m also deeply involved in the community through the Chamber of Commerce, Rotary, and by coaching a local soccer club. For our team, we offer health benefits, a 401k, group life insurance and AD&D coverage, gym memberships, and access to a company vehicle for client visits. We also reward performance through bonuses and end-of-year performance trips. Our culture is driven, collaborative, and family-like, with high expectations and strong support. We value seasoned professionals, team bonding, and people who thrive in a fast-paced, results-oriented environment while still enjoying working closely together as a team. Role Description As a Customer Service Representative - State Farm Agent Team Member with Christian Durand - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation: $42,000.00 - $50,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr Durandchristian