Debt Collection Specialist

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We are looking for reliable and well-rounded people with confidence who enjoy the customer service experience. This person will be responsible for a variety of things, including recovering losses on accounts receivables. Good communication skills and a sense of urgency are extremely useful however prior experience is not required to be successful.

Responsibilities

• Managing a file
• Action planning
• Contact consumers
• Negotiating skills
• Handle questions or complaints
• Maintain a high level of discretion and confidentiality
• Investigate and resolve discrepancies
• Create trust relationships with Consumers
• Update account status and database regularly
• Comply with requirements when legal action is unavoidable

Skills

• Reliable
• Experience in Telecommunications
• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Working knowledge of databases
• Excellent communication and people skills
• Apt in negotiating and persuading
• Bilingual Spanish-speakers a plus (not required)
• Ability to be polite and compassionate without lacking confidence

We Offer:

• Competitive hourly wage
• Job Growth
• Commission structure - Starting from the first dollar!
• Bonus Incentives
• Fun, friendly team environment
• Full paid training program

Available Shift:

Mon - Thu: 8am - 5pm Fri: 8am - 4pm

Work Remotely

• No

Job Types: Full-time, Contract

Pay: $3,200.00 - $4,000.00 per month

Benefits:

• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• Office

Education:

• High school or equivalent (Preferred)

Experience:

• Telecommunication: 1 year (Preferred)

Work Location: In person