Registered Nurse

Community Health Programs (CHP) is a mission-driven, nonprofit network of health centers dedicated to nurturing and inspiring healthy lives for people throughout the Berkshires. Our mission guides everything we do: delivering exceptional, compassionate health care and family services that strengthen individuals, families, and our entire community. Job Description Salary Range: $32.00 - $37.00 / hour The RN triages patients by telephone or walk‑in to determine the urgency and level of care needed. The RN is responsible for assisting the Practice Manager in supervising clinical support staff and for assisting in patient care under the guidance of CHP Physicians. Duties are performed as assigned and allowed under the RN license. The RN contributes to a caring, collaborative, and innovative work environment, supports CHP’s mission, vision, and values, and adheres to compliance protocols as well as CHP’s policies and procedures. Responsibilities Facilitates comprehensive care for all patients. Provides relevant patient education, written and verbal, including during initial pregnancy visits, post‑operative and post‑partum care. Schedules patient appointments and coordinates timely scheduling of ancillary services and specialty referrals. Responds to patient emergencies within the scope of RN license. Screen, triage, and respond to patient inquiries via telephone, EMR messages, or walk‑in; approves same‑day visits when appropriate; assists with referrals to area specialists; manages PT‑1 forms; provides patient education; supervises medical assistants as needed. Assists physicians in all procedures requiring nursing level support; administers immunizations and allergy shots; manages prescription medication requests; processes laboratory results, pulls charts, reviews and holds partials (flagging abnormal results for provider review and filing normal); contacts patients with results as directed; charts all procedures performed. Assists with running daily equipment controls; assists in charting for quality assurance (HCG, strep, sickle cell, urinalysis dipstick, etc.); ensures billing codes are correct; performs other routine office duties as requested. Assists with rooming patients as necessary to maintain patient flow. Answers staff questions within scope of practice. Provides staff training as assigned by the Practice Manager. Other duties as assigned. Competencies Excellent verbal and written communication. Excellent multi‑tasking, communication, and organization skills. Detail oriented. Ability to understand people and situations. Ability to provide people‑centered care. Ability to improve nursing quality. Essential Skills and Qualifications An RN and/or a BSN from an accredited school of nursing are required. Current BLS certification. A minimum of three years’ experience in an ambulatory setting is preferred; recent experience in a medical office/outpatient setting is preferred. Electronic medical records experience is required; experience with Athena is a plus. Licensed as a RN by the Commonwealth of Massachusetts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements Clinical Support ADA requirements. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr