Wireless Sales Representative- Litchfield

Retail Sales Representative | Litchfield, CT

Job Type: Full-time

Pay: $18/hour + monthly commission Expected Hours: Approximately 40 hours per week Total Compensation: $45,000 - $75,000 annually, based on hourly pay and commission performance Work Location: Litchfield, Connecticut (In-person)

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. This role is best for someone with customer-facing sales experience in wireless, mobile, cable, internet, telecommunications, or retail sales. The ideal candidate must be comfortable actively engaging customers, recommending products and services, upselling, cross-selling, and working toward sales and commission goals in a fast-paced retail store environment.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect with the essential services above.

Key Responsibilities

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively.
• Must be comfortable selling mobile, internet, cable, TV, and related support services.
• Should know how to identify customer needs and recommend the right products or service packages.
• Must be able to upsell and cross-sell products to maximize sales opportunities.
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
• Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience.
• Should be comfortable building customer relationships and creating long-term brand loyalty.
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Must be reliable, punctual, and able to work scheduled shifts.
• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
• Must be able to work in person at the assigned retail store location.