Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Client Service Representative

$18 per hour

Dongan Hills Veterinary Prctc

Benefits:

401(k) matching

Employee discounts

Paid time off

Training & development

Competitive salary

We are seeking a warm, friendly, and highly organized Client Service Representative to be the first point of contact for our valued clients and their beloved animal companions. As a vital member of our team, you will play a crucial role in ensuring a positive and efficient experience for everyone who walks through our doors or contacts us by phone or email. You will be responsible for managing client interactions, scheduling appointments, handling inquiries, and providing administrative support to our veterinary team.

Responsibilities:

Greet clients and their pets with a warm and welcoming attitude, ensuring a comfortable and friendly environment.

Answer phone calls promptly and professionally, manage emails, and handle client inquiries with accuracy and empathy.

Efficiently schedule and confirm appointments, manage the appointment schedule, and handle appointment changes or cancellations.

Accurately process client check-ins and check-outs, including updating patient records and processing payments.

Maintain accurate and up-to-date client and patient records in our practice management software.

Process payments, prepare invoices, and handle basic financial transactions with accuracy.

Assist clients with medication refill requests, ensuring proper authorization and communication with the veterinary team.

Perform general administrative tasks such as photocopying, faxing, and maintaining a clean and organized reception and waiting area.

Provide basic information to clients regarding appointment preparation, general pet care, and hospital policies.

Act as a liaison between clients and the veterinary medical team, relaying messages and ensuring clear communication.

Respond to client concerns or complaints with empathy and professionalism, escalating issues to the appropriate team member when necessary.

​Qualifications:

High school diploma or equivalent required; some college coursework or relevant certifications preferred.

Proven experience in a customer service role, preferably in a veterinary, medical, or other service-oriented environment.

Excellent communication and interpersonal skills, with a genuine love for interacting with people and animals.

Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively in a fast-paced environment.

Proficiency in basic computer skills, including word processing, email, and data entry.

Experience with veterinary practice management software (e.g., Impromed) is a plus.

Ability to remain calm and professional in stressful situations.

A positive attitude, strong work ethic, and the ability to work effectively as part of a team.

Comfort and compassion around animals.

The starting salary for this position is $18 per hour; however, candidates with commensurate experience may be considered for a higher compensation

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Client Service Representative in Staten Island, NY vacancy
  •  ...JOB TITLE Client Service Representative SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Representative (CSR) serves as the primary point of contact and the welcoming face of VCA Animal Hospitals. This role is essential in establishing and maintaining... 
    Suggested
    Work at office

    VCA Animal Hospitals

    Staten Island, NY
    4 days ago
  •  ...Client Service Representative The Client Service Representative (CSR) serves as the primary point of contact and the welcoming face of VCA Animal Hospitals. This role is essential in establishing and maintaining trust and confidence with clients and their pets by delivering... 
    Suggested
    Work at office

    VCA Animal Hospitals

    Staten Island, NY
    4 days ago
  •  ...Learning Centers and training locations in the United States, Canada, France and the United Kingdom. Purpose of Position The Client Services Representative’s primary role is to provide an excellent frontline customer service experience through verbal and written... 
    Suggested
    Permanent employment

    FlightSafety International

    Brooklyn, NY
    3 hours ago
  •  ...Client Services Representative Family Independence Administration (FIA) provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as temporary... 
    Suggested
    Temporary work
    Work at office

    New York City | Social Services

    Brooklyn, NY
    1 day ago
  •  ...Lakes Hospital for Animals is growing, and we are excited to expand our footprint in the community. We are looking for a Client Service Representative who has a heart for service, enjoys helping people, and thrives in a busy, team-oriented environment. Our CSRs are an... 
    Suggested
    Hourly pay
    Full time
    Part time
    Local area
    Day shift
    Afternoon shift

    National Veterinary Associates

    Brooklyn, NY
    3 hours ago
  • $16.25 - $25.95 per hour

     ...supports Financial Advisors (Registered Representatives) with running their day-to-day...  ...practice while enhancing the customer service level and experience. This person works...  ...Representative(s) to prepare and process client paperwork, perform client financial transactions... 
    Full time
    Part time
    Work at office
    Flexible hours

    Cetera Financial Group

    Iselin, NJ
    4 days ago
  • Job DescriptionThe Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro cu
    For contractors

    Home Depot

    Staten Island, NY
    2 days ago
  • Join our team as a Customer Service Associate and deliver exceptional shopping experiences for our customers. If you have a passion for helping others and possess strong communication skills, we want to hear from you!

    Family Dollar

    Staten Island, NY
    2 days ago
  • $19 per hour

     ...Customer Service Representative Our employees are at the heart of what we do: to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. As part of this commitment, we operate as a "good neighbor" by prioritizing customer... 
    Hourly pay

    Eric Safarian

    Staten Island, NY
    2 days ago
  • $750 per week

     ...consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for... 
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Staten Island, NY
    2 days ago
  •  ...Customer Service Representative Location: Staten Island, NY 10301 Duration: 12 Months Contract Position Responsibilities: Responds...  ...needed for community outreach efforts Inputs data in various Client's systems including but not limited to ATS, Service Cloud... 
    Contract work
    Work at office

    InterSources

    Staten Island, NY
    4 days ago
  • $17 - $18 per hour

     ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team... 
    Hourly pay
    Start working today
    Local area

    3630 College Point BlvdFlushing

    Staten Island, NY
    2 days ago
  •  ...Join our team as a Customer Service Associate and deliver outstanding shopping experiences. Engage with customers, manage transactions, maintain store standards, and support daily operations. If you have strong communication, organizational, and problem-solving skills,... 

    Dollar Tree

    Staten Island, NY
    4 days ago
  • $17 - $19 per hour

     ...experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience + Engages customers and patients by greeting them and offering assistance with products and services. Resolves... 
    Hourly pay
    Work experience placement
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Staten Island, NY
    4 days ago
  • $18 per hour

     ...Customer Service Technician/Dispatcher Are you looking for a rewarding career with one of the best local companies in the plumbing...  ...PAC is looking for an organized, efficient  Customer Service Representative/Dispatcher  with an eye for detail and a high level of... 
    Local area

    PAC Plumbing Heating Air Conditioning

    Staten Island, NY
    2 days ago
  •  ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions... 
    Contract work
    Part time
    Local area

    Dollar Tree

    Staten Island, NY
    1 day ago
  •  ...off Fastsigns of Staten Island is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid...  ...-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service... 

    FASTSIGNS #320501

    Staten Island, NY
    16 hours ago
  • $17 - $18 per hour

     ...people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional... 
    Hourly pay
    Start working today
    Local area

    U-Haul

    Staten Island, NY
    4 days ago
  • $49.59k - $74.38k

     ...Customer Service Associate Individual is responsible for communicating with steamship lines, brokers, US Customs, the trucking community as well as supporting internal staff relating to yard, marine and gate operations. Assist customers and provide resolution to telephone... 

    Port Liberty New York

    Staten Island, NY
    4 days ago
  • $17 - $18.5 per hour

     ...Customer Service Representative This job is located at 169 Port Richmond Ave., Staten Island, NY 10302 PLS Overview: Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail provider of financial services. The "P" comes first... 
    Local area
    Flexible hours
    Afternoon shift
    Early shift

    PLS

    Staten Island, NY
    18 hours ago
  •  ...Benefits: 401(k) Health insurance Paid time off Customer Service Representative Core Skills Communication: Ensuring smooth and professional communication with clients and between various departments within the company, such as office staff, field technicians... 
    Work at office

    Pest Elimination Systems Technology Inc

    Staten Island, NY
    2 days ago
  •  ...Customer Service Representative Eric Safarian - State Farm Agency, located in Staten Island, NY is currently looking for a talented, caring,...  ...Responsibilities include but not limited to: Answer phones and greet clients. Establish customer relationships and follow up with... 
    For contractors
    Work at office

    Eric Safarian

    Staten Island, NY
    3 days ago
  •  ...Laundry Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store. About Laundry Capital: Laundry Capital was founded in 1996 in New York. Operating... 
    Full time
    Part time
    Immediate start
    Flexible hours
    Shift work

    CRC Management Co LLC

    Staten Island, NY
    1 day ago
  • $14 - $18 per hour

    Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position... 
    Hourly pay
    Full time

    Tractor Supply

    Staten Island, NY
    4 days ago
  • $13 - $16 per hour

    Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness... 
    Hourly pay
    Full time
    Flexible hours

    Ace Hardware

    Staten Island, NY
    4 days ago
  • $12 - $15 per hour

     ...and performance-based raises depending on location and experience. Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting customers, stocking shelves when needed, organizing merchandise, cleaning... 
    Hourly pay
    Full time
    Part time

    Family Dollar

    Staten Island, NY
    2 days ago
  • Northwell Health - - Responsibilities: Typing correspondence and reports; Greeting and directing visitors; Answering telephones and taking messages; Scheduling appointments and meetings; Maintaining department files and record keeping

    Northwell Health

    Staten Island, NY
    5 days ago
  •  ...in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).... 
    Hourly pay
    Work at office

    FlexStaff Careers

    Staten Island, NY
    3 hours ago
  • $45k - $52k

     ...Location Designation: Hybrid - 3 days per week      Role Overview:  The Institutional Client Service Representative plays a critical role in supporting institutional clients across our Stable Value and Guaranteed Products business lines. In this role, you will... 
    Contract work
    Local area
    Flexible hours
    3 days per week

    New York Life Insurance Co

    Jersey City, NJ
    9 days ago
  •  ...Client Service Representative Heart of Chelsea Veterinary Group, Prospect Heights, part of the Suveto network of hospitals, is committed to providing outstanding care to pets and the people who love them. Our full-service animal hospital combines advanced technology... 
    Full time

    Suveto

    Brooklyn, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Client Service Representative. Be the first to apply!