Senior Help Desk Specialist (Tier II) - Hybrid IT Support
Lathrop GPM LLP
Lathrop GPM LLP in Kansas City, MO is seeking a Help Desk Specialist - Tier II to resolve complex technical issues, support attorneys and staff, and contribute to continuous improvements in technology delivery. The role requires at least 3 years of technical support experience, strong customer service, and familiarity with Windows, Azure, Active Directory, and mobile management; candidates should be ready for after-hours on-call and some travel within firm offices. #J-18808-Ljbffr Lathrop GPM LLP
- ...firms, has an immediate opening for a Help Desk Specialist - Tier II in our Kansas City, MO location. The... ...continuous improvements in how technology support is delivered across the firm. Lathrop... ..., challenging, yet comfortable hybrid working environment. End User Support...SuggestedWork at officeImmediate startRemote workShift workNight shiftWeekend work3 days per week
- ...Opportunity Position Summary The Senior Enterprise Application Support Specialist independently owns and supports... ...Exchange Online, SharePoint, Intune, or hybrid Microsoft environments. Windows Server, SQL Server, IIS, Apache, Active Directory, Group Policy...SeniorRemote workWeekend work
- Via Logic LLC is seeking a Help Desk Support Representative in Kansas City, Missouri, responsible for providing tier 1 IT support for the Navy and Marine Corps' extensive IT network. The ideal candidate will have a high school diploma, relevant experience, and CompTIA...SuggestedShift workWeekend workAfternoon shift
- ...Job Description Job Description Support Engineer II (Hybrid – Kansas City Area) We are... ...and resolve escalated issues from Tier I support Support clients via phone... ...Looking For ~2+ years of experience in IT support, help desk, or a related technical role ~...SuggestedRemote work
$75k - $85k
...We''re a global close-knit community, united by the pursuit to help keep people safer. We build and connect technologies to protect... ...lives. Job Description RapidDeploy is seeking a motivated Technical Support professional to deliver exceptional customer care, manage...SuggestedShift workWeekend workAfternoon shift- ...Solutions is recruiting for a Help Desk Specialist I to support the EPA Multi-Regional... ...Region 7 users by responding to IT incidents and service requests... ...focuses primarily on Tier I service desk and deskside... ...unresolved incidents to Tier II or specialized support teams...Contract workTemporary workLocal areaRemote work
$24.04 - $28.85 per hour
...friendly employer. About This Position IT Support Analyst - Tier 2 will provide excellent customer... ...phone regarding status of active service desk incidents. Handle 24/7 weekly on-call... ...customer’s situation clearly in order to help them. Strong customer service skills -...Full timeTemporary workWork at officeImmediate start- ...Library seeksengaged,qualified candidates to fill the position of Technical Analyst II as part of the Library’s Information Technology team. This role will be part of the IT Help Desk supporting the library’s staff and public technology. Ideal candidates should be self-...Casual workWork at officeWork from homeWeekend workAfternoon shift
- LATICRETE International is seeking a Technical Services Representative II in Kansas City, MO, to provide essential technical services to both internal and external customers. You will engage with clients through various channels to resolve issues and improve customer satisfaction...
- LATICRETE International is seeking a Technical Services Representative II to provide technical support and resolve customer issues. The role involves interacting with various stakeholders through calls, emails, and chat to assist with material selection and installation...
- The Senior Technical Compliance Analyst is an integral team member of the QTS Security Risk & Compliance Team and reports to the Manager... ...and documentation into a cohesive governance structure that supports operational execution, continuous monitoring, and data driven reporting...SeniorFull time
- WM (Waste Management) is seeking an experienced IT Support Specialist to configure and install software for end-user computing, providing Tier 2 technical support and guidance to market users. The role requires collaboration with IT teams and external vendors to resolve...
- PNC is seeking a Senior Loan Support Analyst for its Midland organization based in the Midland footprint. The role focuses on servicing CMBS and CRE loans, handling borrower communications, and ensuring accurate loan processing and regulatory compliance. You will work in...SeniorWork at office
- Responsibilities Servicing a portfolio of participated commercial loans while maintaining alignment with agent bank records and activity. Processing loan advances, applying payments, completing rollovers and conversions, and resolving past‑due balances and overpayments...Senior
- ...Jacobs is seeking a Senior Life Safety Systems (LSS) Designer in Kansas... ...Revit MEP. Your expertise will help deliver innovative solutions... ...experience and holds a NICET Level II certification. Jacobs offers a collaborative environment and hybrid flexibility, ensuring you can...Senior
- Senior Applications Support Engineer (Java/SaaS) Location: AWG Support Center - 5000 Kansas Ave Department: IT Are you a master of troubleshooting, incident management... ...operations on top-tier SaaS and enterprise... ...technical anchor for this hybrid ecosystem. This is a support...SeniorTemporary workFlexible hours
- ...Description Job Description Description: Reports to Help Desk Manager / Director of Technology Department... ...necessary functions, to assist all system users by providing Tier I and Tier II technical support for, and to do so while providing excellent customer service...Hourly payWork at officeRemote work
$22 - $30 per hour
...Location : Hybrid 3 days a week in the office in Lenexa, Kansas Duration: 6-month... ...hr Must Haves 1-2 years of software support/help desk experience POS support experience... ...-to-Day Insight Global is seeking a Tier I Support Specialist to work for one of our customers in...Contract workWork at officeRemote work3 days per week$16 - $18 per hour
...Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and Responsibilities... ...Requirements: ~1 year experience in call center or service desk environment. ~ Knowledge of various PC hardware and software...Hourly payFull timeWork at officeLocal areaRemote work- ...Loan Support Analyst Senior At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all... ...Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility...SeniorFull timeTemporary workPart timeWork experience placementWork at office
- SUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS JOB TITLE: IT Sourcing Specialist II REQUISITION: CFO0079 DEPARTMENT: Procurement Services... ...sourcing technology related products and services, typically in support of the Information Technology (IT) function in accordance with...Work at officeShift work
- Job Title: Senior Technical Service Specialist Requisition ID: 13379 Location: Anytown, MO, US, 64120 Home-based Position: No Regular/Temporary:... ...from you! Job Purpose Plans, coordinates, and generally supports activities concerned with installing batteries and associated...SeniorPermanent employmentFull timeTemporary workWork at officeLocal areaWork from homeFlexible hoursNight shift
- Evergy is seeking an IT Sourcing Specialist II to lead strategic sourcing activities for IT products and services. The role focuses on delivering value through cost reduction, supplier management, and effective stakeholder collaboration across procurement and IT functions...
- ...TKC Holdings, Inc., comprising Trinity Services Group, Keefe Group, and Courtesy Products, seeks an IT Support Analyst - Tier 2 to deliver excellent customer service and resolve incidents across hardware and software platforms. You will work with onsite and third-party...
- ...A dynamic IT support company in Kansas City is seeking a Level II/III IT Support Specialist. This role involves providing advanced technical support within a 300-employee organization in the construction equipment sector. Key responsibilities include resolving complex...Full time
$55k - $65k
...Enterprise Service Desk (ESD) Representative to support a company focused on IT services and... ...provide centralized help desk and desktop support... ...include: Provide Tier 1/Tier 2 help desk... ...of experience (Senior) in IT support or... ...Support, IT Support Specialist, Desktop Support Technician...Work at officeWorldwide$36k - $50k
A leading music retailer located in Kansas City is seeking an IT Support Technician Level 1 to join their Help Desk & End User Support Team. This position is focused on providing front-line support for IT-related issues, troubleshooting technical problems, and ensuring...$50k - $60k
...Solutions is looking for an Help Desk Specialist to join a large federal program... ...for end-user desktop support across numerous Marine Corps... ...installations worldwide. Providing IT support for various devices/technologies... ..., desktop support, tier1, tier 2, tier 1, tier2, tier1/2,...Full timeWork at officeWorldwide- ...care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover... ...promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement...SeniorFlexible hours
- ...ideas into real-world tools and platforms that support the business and spur innovation. Overview The IT Support Specialist II plays a key role within the Information... ...cloud application deployment and maintenance. Help Desk & End-User Support Monitor and resolve assigned...Work experience placementLocal areaRemote workWork visa
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Help Desk Specialist (Tier II) - Hybrid IT Support. Be the first to apply!
- work from home technical support specialist Kansas City, MO
- product support technician Kansas City, MO
- helpdesk support technician Kansas City, MO
- help desk assistant Kansas City, MO
- IT help desk technician Kansas City, MO
- technical solutions specialist Kansas City, MO
- desktop support analyst Kansas City, MO
- technical analyst Kansas City, MO
- technical support specialist Kansas City, MO
- remote (work from home) technical support representative Kansas City, MO



