Administrative Office Assistant

Job Description

Job Description

Keep the Office Running. Support the Team. Deliver Exceptional Service.

COMFORT WINDOWS & DOORS is seeking a detail-oriented, organized, and customer-focused Administrative Office Assistant to join our Albany, NY team. This role is ideal for someone who thrives in a fast-paced environment, enjoys balancing administrative responsibilities with customer interaction, and takes pride in keeping daily operations running smoothly.

As a key member of our team, you’ll serve as the first point of contact for customers while supporting scheduling, office coordination, and day-to-day administrative operations.

What You’ll Do:

• Greet walk-in customers and provide outstanding in-person customer service
• Answer incoming calls professionally and assist customers with questions, scheduling, and updates
• Schedule measurement and installation appointments to support project timelines
• Coordinate schedules and maintain internal calendars and tracking systems
• Review documents, sales orders, and customer information for accuracy and completeness
• Perform data entry and maintain organized customer and scheduling records
• Collaborate with sales, production, and installation teams to keep projects aligned and on track
• Assist with general office, clerical, and administrative duties as needed

• Previous receptionist, front desk, clerical, or administrative experience preferred
• Strong customer service skills with a professional phone presence
• Excellent verbal and written communication skills
• Strong listening, organizational, and follow-up skills
• Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment
• Detail-oriented with strong problem-solving abilities
• Proficient in Microsoft Word, Excel, and Outlook
• Comfortable using scheduling systems, spreadsheets, and other office technology

• Stable opportunity with consistent weekday hours
• Competitive hourly pay with opportunities for growth and advancement
• Health, dental, and vision coverage
• FREE $10,000 Life Insurance Policy
• 401(k) with generous company match
• Paid holidays, vacation, and sick time
• Supportive, team-oriented company culture
• Opportunities for internal promotion and long-term career development

Comfort Windows & Doors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.