Lead Field Technician

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US . We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India . Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!

Lead Field Technician

6 months

Remote + 75% travel - Expenses are reimbursed

$45- $50/hr on W2

The Infrastructure Technician III leads on-site skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling, and other various low voltage cabling systems.

Essential Functions:

Provide team leadership and assist Operations Managers as needed with employee assessments, feedback, and local requirements.

Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.

Lead team to perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.

Attend client meetings to ensure that all parties are consistently updated on work progress and client expectations are being met.

Engage in internal planning to optimize the ability to complete the project within established guidelines.

Assist in material control to make sure that all materials needed to complete the work are onsite, on time.

Ensure quality and safety guidelines are being followed.

Assist PM with SOW and scope management on project and service requests.

Communication and reporting of daily activity completed for runbooks and project task logs, and assessment of completing task in the time allotted for completion.

Evaluate, diagnose, troubleshoot cabling infrastructure systems, and perform repairs as necessary.

Perform site survey, document findings for submittal to sales engineering regarding requirements and needs.

Execute project milestones and test plans.

Complete project closeout deliverable packages, Test Results, As-Built, Pictures, and Quality Audits.

Travel to client sites as needed to complete assigned work and transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.

Education Requirements:

Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.

Experience Requirements:

6+ years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar experience)

3+ years of experience working in retail, consumer, and/or industrial environments

3+ years of experience as an onsite team lead

3+ years of experience installing network equipment, such as access points, routers, switches, WLAN controllers, modems, etc. in a layer 1 capacity (no configuration required)

Other Qualifications, Skills & Certifications:

CNET CNCI

BICSI Installer (INST1)

BICSI Installer 2 copper/fiber (INSTC/INSTF)

BICSI Technician (TECH)

Manufacturer certifications

Valid driver's license

Proven ability to install, terminate & test low voltage cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable and fiber optic cable.

Ability to install cable pathways, conveyances (e.g. ladder, trays, support systems)

Ability to communicate well and represent in client meetings and interactions

Advanced knowledge of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security, and wireless systems.

Advanced knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.

Advanced knowledge of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.

Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.

Knowledge of through-wall penetration systems

Ability to carry up to 30 lbs. and lift up to 50 lbs.

Ability to climb ladders and work from heights

Competencies

Analytical Thinking

Business Oriented

Communication & Interpersonal Skills

Decisiveness

Drive for Results

Planning and Organizing

Problem Solving

Adaptability

Collaboration

Flexibility

Professionalism

Quality

Reliability

Technical Expertise

Accountability

Attention to Detail

Crisis Management

Customer Focus

Fostering Teamwork

Initiative

Safety and Risk Management

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.