Inbox Coordinator (CRL)

Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here. Start your journey with OBE and help us build the future. What You'll Get to Do The Inbox Coordinator serves as the first point of contact for incoming customer quote and project requests. This role is responsible for reviewing requests, gathering basic information, prioritizing based on urgency, and routing opportunities to the appropriate estimator or team. Job responsibilities include

• Monitor and manage incoming customer requests through shared inboxes and other communication channels.
• Review customer requests to determine the appropriate next steps and assign them to the correct estimator or department.
• Maintain accurate records and update tracking systems as required.
• Prioritize requests based on urgency and customer needs.
• Communicate professionally with internal teams to support timely responses.
• Assist with administrative and coordination activities to support the estimating team.
• Support with administrative related work with other administrators.

What We Are Looking For

• Customer service, administrative, or coordination experience preferred.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office products, including Outlook and Excel.
• Ability to learn new processes and systems through training.

Position Pay Range

$29.33—$36.54 USD

What OBE Offers You Benefits that benefit you – industry competitive benefits at the lowest cost to the employee Work-life balance – PTO and holidays, including floating holidays you can choose Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses Training – We will equip you with the knowledge and skills you need to succeed OBE Privacy Policy OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.