Care Coordinator

Job Description

Job Description

Client Services Coordinator

Care at Home LLC

Salary: $48,000–$55,000 per year + Healthcare Benefits + Bonus Opportunities

Care at Home Michigan is a growing Home Help agency dedicated to helping seniors and individuals with disabilities remain safely in their homes. We are seeking an organized, detail-oriented, and compassionate professional who enjoys helping people, coordinating services, and supporting daily operations.

This is an excellent opportunity for someone who enjoys problem-solving, working with clients and caregivers, and making a meaningful impact while helping support a growing healthcare organization.

What You'll Do

Client & Care Coordination
• Coordinate services for new and existing clients.
• Communicate regularly with clients, families, caregivers, and case managers.
• Track authorizations and ensure services are implemented promptly.
• Resolve client concerns and service issues.
• Maintain accurate client records and documentation.
• Assist with caregiver and client communication as needed.

Administrative & Billing Support
• Assist with Medicaid billing and claim follow-up.
• Track authorizations and service utilization.
• Maintain accurate information within agency software systems.
• Generate reports and support office operations.
• Assist with scheduling and coordination activities as needed.
• Perform general administrative and client service tasks.

Qualifications Required
• Excellent communication and customer service skills.
• Strong computer and software proficiency.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities independently.
• Professional demeanor and problem-solving skills.

Preferred
• Experience in home care, healthcare, staffing, case management, or healthcare administration.
• Experience with Medicaid billing, authorizations, scheduling, or client services.
• Experience working in an administrative or coordinator role.

The Ideal Candidate

You are someone who:
• Enjoys helping people and providing excellent customer service.
• Can balance client service and administrative responsibilities.
• Learns new software quickly and enjoys staying organized.
• Takes initiative and thrives in a fast-paced environment.
• Has strong follow-through and attention to detail.

Benefits
• Healthcare Benefits
• Competitive salary of $48,000–$55,000 annually
• Performance-based bonus opportunities
• Paid Time Off (PTO)
• Paid Holidays
• Professional growth and advancement opportunities
• Supportive and collaborative team environment

Job Type: Full-Time

Location: Office-Based Position

Why Join Care at Home Michigan?

At Care at Home Michigan, you'll have the opportunity to make a real impact on clients' lives while helping support a growing organization. We're looking for someone who is passionate about helping others, staying organized, and contributing to our continued success