Administrative Assistant - Fashion E-Commerce Warehouse

Responsible Recruiter

Our Corporate Buying Office is looking for an Administrative Assistant to support our clothing procurement mail-in department. This is a Full-Time HQ entry-level position located in our Sun Valley, CA warehouse. Must be available Monday through Friday, 8:30 am 5pm. Pay Rate Range: $18.50-$19.50

Job Description

• Create prepaid packages to send to our customers and process return shipments to sellers
• Fold mailer bags
• Stamp envelopes
• Pull UPS label upload weekly checking for errors
• Pack and ship inter-store merchandise transfers
• Receive all incoming shipments and organize - record damages, separate bag by status
• Submit UPS lost package investigations
• Catalog off-season inventory weekly according to loss prevention standards
• Follow donations schedule and pull donations for weekly pickups

Skills Requirements

Physically able to pack and lift large boxes and bags up to 40lbs Strong attention to detail Ability to meet strict deadlines and pivot between tasks Great communication skills Sense of urgency, efficiency and positive attitude Punctual + reliable Ability to work independently Operationally savvy Experience in a retail stock room or warehouse environment preferred but not required

Additional Benefits

Holiday Pay 2 Personal Holidays 1 Mental Health Day Accrued Paid Vacation Accrued Sick-Time 401 K eligibility Employee discount

About Crossroads

One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991. Since opening the doors of its first location in the heart of San Francisco's Fillmore District, Crossroads has expanded over time to 38 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, and Houston. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing. Crossroads has been featured in Harper's Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the 'resale revolution.'

If you like sustainability, fashion, and working in a fun, positive environment, you'll enjoy a career with us!

Our Mission & Values

Who We Are

Crossroads Trading has been a leader in the resale fashion industry since 1991. We have brick and mortar locations nationwide where we buy, sell and trade on-trend used clothing to the public.

Our Values

Our goal is make our customers feel great by looking great and keep clothing out of landfills. We also strive to be active, ethical, and responsible members of every community we serve and believe in doing the right thing and doing it right.

Commitment to Diversity & Inclusion

Crossroads is committed to creating a diverse and inclusive culture where team members and customers from all backgrounds can come together to look good and feel great. We celebrate and embrace the differences of all our team members and want you to feel that you belong, starting from day one.

Growth Opportunities

Crossroads takes pride in helping develop and promote team members through our Grow from Within program. We provide clear paths to promotion for all positions and offer valuable training in management, buying, merchandising, customer service, and more!

Pursuant to any "Ban the Box" ordinances, we will consider for employment qualified applicants with arrest and conviction records. Crossroads' policy is to fill every position without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender (including gender identity and gender expression), marital or partner status, age, national origin, ancestry, physical or mental disability, medical condition, genetic characteristic, military status, or any other consideration made unlawful by federal, state or local laws. CTC is an equal opportunity employer and selects employees on the basis of ability, experience, training, and character.