Sr. Business Analyst - SRBIZA

Job title: Business Analyst
Max vendor rate: ####/hr
Work Location: Onsite - Atlanta, GA or Minneapolis, MS

Job Description:
MRO Business Analyst / Functional SME Leading North American Airline TechOps
Role Overview We are seeking an experienced MRO Business Analyst / Functional SME with deep airline maintenance and engineering domain expertise to support leading North American airline TechOps initiatives, including business process transformation, MRO system modernization, and TRAX-related programs. The candidate will act as the bridge between business stakeholders and technology teams, driving process improvement, requirements definition, and solution design across the MRO value chain.
Key Responsibilities
Lead workshops and interviews with business stakeholders across TechOps functions.
Document and analyze current-state (AS-IS) processes and define future-state (TO-BE) processes.
Gather, prioritize, and manage functional requirements for MRO initiatives.
Support MRO platform implementations/migrations (e.g., TRAX, RAMCO, SCEPTRE, AMOS, SAP MRO).
Analyze and optimize processes across:
o Maintenance Planning & Scheduling
o Line Maintenance
o Base Maintenance / Heavy Checks
o Materials & Inventory Management
o Procurement & Supply Chain
o Engineering & Reliability
o Warranty Management
o Technical Records
Work with business and IT teams to define integrations, data requirements, workflows, and reporting needs.
Support testing, UAT, training, and change management activities.
Identify automation and AI opportunities to improve operational efficiency and KPI performance.
Required Experience
8+ years of Business Analysis or Functional Consulting experience in Airline MRO/TechOps.
Strong understanding of airline maintenance operations and MRO business processes.
Experience with one or more MRO platforms:
o TRAX
o SCEPTRE
o AMOS
o RAMCO
o SAP MRO/EAM
Experience in process mapping, requirements management, gap analysis, and solution design.
Ability to engage effectively with business SMEs, maintenance personnel, planners, supply chain teams, and IT stakeholders.
Strong documentation and stakeholder communication skills.
Preferred Qualifications
Experience supporting large-scale MRO transformation or migration programs.
Knowledge of FAA regulatory processes, Airworthiness Directives (ADs), Service Bulletins (SBs), maintenance compliance, and technical records management.
Experience with inventory forecasting, parts management, and AOG processes.
Familiarity with Agile delivery methodologies.
Prior experience in a major airline TechOps organization preferred.
Key Skills
Business Process Analysis
Requirements Gathering & Management
MRO Domain Expertise

Top 3 skills:
- Business Analysis / Requirement Management
- Airlines Operations and MRO experience (Products like Trax, SCEPTRE, AMOS etc.)
- Strong Communication skills