Customer Service Representative
$46.8kInsight Global
Job Description:
- Assist customers over the phone with questions, concerns, and account-related inquiries
- Provide exceptional customer service and ensure a positive experience for every interaction
- Accurately document customer information and conversations
- Navigate multiple systems while speaking with customers
- Resolve issues efficiently and escalate when needed
- Maintain professionalism and empathy in a fast-paced environment
Required Skills and Experience:
- 1+ year of customer service experience
- High school diploma or equivalent
- Comfortable working in a phone-based customer service environment
- Basic computer skills and the ability to learn new systems
- Ability to multitask and stay organized
*We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
*Pay range for this role is $46,800/yr
Vacancy posted 21 hours ago
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