Business Transformation Lead

Role Description

We are seeking a strong-judgement, fast-moving operator to lead meaningful transformation at the core of a scaling, global company. The primary goal of this role is to translate strategic vision into scalable execution. In close partnership with the CEO and COO, the Business Transformation Lead will drive continuous process improvement and take end-to-end ownership of complex, cross-functional initiatives from scoping through to delivery, to deliver tangible impact across the organisation.

This is a hands-on, high-ownership role that requires both depth and range. You will be expected to step into ambiguous or under-defined problems and have the cognitive agility to build a clear understanding of what is happening and why, in order to design practical, scalable solutions. You will then drive those solutions through the organisation, working across teams to ensure they are delivered and adopted.

Success in this role requires both strong critical thinking and execution discipline. You are comfortable diving into complex operational challenges, but equally focused on turning insight into action and driving momentum.

Qualifications

• Structured Problem Solving: You bring clarity to ambiguity, breaking down complex problems into actionable steps and prioritising effectively.
• Excellent & Fast Critical Judgement: You make high-quality decisions with incomplete information, balancing speed, quality and scalability.
• Execution Ownership & Bias to Action: You take full ownership of outcomes and consistently translate plans into delivered results, managing scope and maintaining momentum in complex environments.
• Systems Thinking & Continuous Improvement: You identify how processes and workflows can be improved end-to-end, and design scalable solutions that remove inefficiencies and structural bottlenecks.
• Cross-Functional Influence: You align stakeholders across teams, navigate competing priorities and drive coordinated progress on shared goals.
• Highly Organised & Operationally Disciplined: You maintain visibility across multiple initiatives, ensuring clear ownership, timelines and follow-through.
• Lean into Change: You are energised by ambiguity and continuous change, and are motivated to improve how the business operates.
• Commercial & Business Awareness: You understand trade-offs between efficiency, customer experience and business impact, and make decisions grounded in company performance.

Requirements

• Worked closely with senior leadership, translating high-level direction into clear plans and actionable next steps.
• Operated effectively and thrived in a high-growth or ambiguous environment.
• Introduced automation, tooling or AI into workflows.
• Identified recurring operational issues and fixed the root cause.
• Owned and delivered a complex cross-functional initiative end-to-end.
• Coordinated multiple teams to deliver shared outcomes, maintaining progress and alignment across different priorities and stakeholders.

Benefits

• Company share options - be a business owner and have your very own little piece of PerchPeek.
• Flexible Holiday and Leave - you’ll receive all statutory holiday plus wellbeing leave and flexible annual leave for you to rest, relax, or recharge as you see fit.
• Work from Anywhere - PerchPeek is a fully distributed company that supports employees in working wherever they’d like to be within the parameters of your role’s requirements. We offer an allowance to ensure your working environment suits you.
• Learning & Development Budget - so you can be proactive about learning something fun outside of your core role.
• Regular socials, an annual offsite, and a meetups budget - or time spent turning colleagues into friends.