Customer Service Agent
$50kComplete Family Protection
Job Description
Job Description
We're looking for a motivated and detail-driven Sales Support Representative to join our team. In this role, you'll play a key part in delivering outstanding customer service and supporting our sales team in reaching their goals. Your main focus will be on retaining existing customers and identifying opportunities for cross-selling, while also generating valuable referrals for the sales team. This position is primarily phone-based, interacting directly with customers. If you are confident, personable, and comfortable engaging with customers over the phone, you will excel in this role. There is the opportunity to advance into leadership as we grow.
Salary: $50,000
Commission: $10,000
Total Annual Starting Pay: $60,000
Company Vision Statement
To become the most sought-after employer on our path to becoming the highest and most-efficient producing inside sales organization in our industry.
Mission Statement
To help our clients prepare for future financial hardship in the nicest way possible.
Core Values
Competitive - Never Settle
Humble - Always learning
Hungry - Never Satisfied
Accountable - True Ownership
Driven - Self-Motivated
Leadership - Rise Above
Teamwork - Share and Support
Integrity - Doing Whats Right
BenefitsAnnual Base Salary + Commission
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
ResponsibilitiesProvide outstanding customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
Onboarding customers by reviewing their new policy details
Saving customers that want to cancel
Fixing issues with customer applications
Participate in training sessions to enhance product knowledge and improve sales techniques.
RequirementsFamiliarity with collaboration tools and CRM software is a plus.
Ability to work effectively in a team-oriented environment while managing multiple tasks efficiently.
A proactive approach to problem-solving with a focus on delivering results.
$17 per hour
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