Director, Special Projects & Internal Communications

Job Description

Job Description

Company Description

About KIPP NYC:
Founded in 1995, KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities.

From our first middle school, KIPP Academy in the Bronx, to today’s network of eight elementary schools, nine middle schools, and one high school, KIPP NYC provides students with engaging academics, arts, athletics, and social–emotional learning that prepare them for college, career, and beyond.

Our commitment doesn’t end at graduation. Through KIPP Forward, we continue to support our alumni as they navigate college, career, and life, helping them define success on their own terms and pursue the paths that align with their goals and sense of purpose.

Together, we serve more than 9,400 students, support 4,700 alumni, and employ over 1,100 dedicated team members who bring passion, expertise, and commitment to our mission every day.

About the Executive Office

Led by the Chief of Staff, KIPP NYC's Executive Office is a newly established function that is designed to scale leadership bandwidth and ensure seamless cross-functional alignment. Members of the Executive Office team operate both as practitioners, stewarding distinct portfolios of evergreen work, while remaining ready to step into cross-functional initiatives where project management rigor and leadership capacity are needed.

KIPP NYC is seeking three dynamic leaders to support this work: 

• Sr. Director, Project Management & Office Operations (PMOO)

• Sr. Director, Project Management & Strategy Operations (PMSO)

• Director, Special Projects & Internal Communications (DSPIC)

If you are a skilled operator who thinks at the enterprise level, and is energized by both the planning and the execution of great work, this team may be for you!

Job Description

Position Overview

Reporting to the PMSO, the Director, Special Projects & Internal Communications supports the execution of critical organizational work through a portfolio that includes internal corporate communications, governance operations, and the development and oversight of the organization’s intranet (60%). In addition, the DSPIC will step into high-priority cross-functional initiatives and special projects, as needed (40%).

Success in this role requires someone who combines strong corporate communications experience with operational rigor, and disciplined project management capability. The ideal candidate can move fluidly between drafting executive messaging, coordinating high-visibility communications workflows, supporting governance administration, and building operational systems that improve organizational clarity.

This is a full-time position with a hybrid schedule, requiring a minimum of three in-person days per week based out of our KIPP NYC Midtown Manhattan office. The role may also include travel to KIPP NYC campuses across the Bronx, Brooklyn, and Manhattan. The cadence and frequency of school visits will be determined by your leadership team.

Duties and Responsibilities:

Internal Communications

• Lead the creation, planning, and execution of the internal communications function, including development of an organizational editorial calendar aligned to the arc of the year.
• Manage workflows and partner with the Marketing and Communications team to ensure content is aligned with KIPP NYC brand standards.
• Collaborate with HR, IT, Operations and other department leaders to publish timely and relevant internal updates.
• Translate organizational priorities and initiatives into clear internal communications and supporting materials for staff audiences. 

Digital Workplace & Intranet Operations 

• Project manage the implementation of the organization’s intranet platform, including planning, rollout, adoption, and ongoing operational management.
• Lead the non-technical implementation work required to operationalize the intranet platform, including content organization protocols, user support, and training.
• Establish the publishing practices, maintenance workflows, and coordination processes that keep the intranet current, accessible, and useful as a cross-functional organizational resource over time.
• Support change management and adoption efforts, ensuring staff engagement and sustained utilization.
• Monitor engagement, adoption, and usage metrics to inform continuous improvement.

Governance Operations 

• Build and maintain operational systems and documentation management processes that support coordinated governance and the reliable management of board-related information.
• Manage the preparation, organization, archival, and distribution of governance materials, including board meeting minutes, resolutions, agendas, and supporting documentation.
• Coordinate the filing, publication, and maintenance of governance-related records across internal systems and external-facing platforms.

Qualifications

REQUISITE EXPERIENCE, SKILLS AND PERSONAL CHARACTERISTICS

The Director, Special Projects & Internal Communications must share KIPP NYC’s commitment to working in partnership with communities and families to build joyful and equitable opportunities for kids across New York City. The ideal candidate is equally comfortable coordinating logistics, managing projects, facilitating communication, and supporting executive-level operational work.

Candidates for the position must have the following professional experience and leadership capability:

• 5+ years of progressively complex project management, internal communications, or operational execution experience within dynamic environments. Project management training or certification is a plus.
• Demonstrated ability to effectively manage multi-stakeholder initiatives from planning through execution. Experience using PM tools like Asana, a must. 
• Strong communication skills, including the ability to build dynamic slide decks, draft communications, and create effective graphic design.
• Experience working with web-based platforms, content management systems, intranets, collaboration tools, or employee portals, preferred.
• Excellent presentation, public speaking skills and meeting facilitation skills.

Finally, candidates should demonstrate the following personal characteristics:

• Strong judgment, professionalism, and discretion when managing sensitive information and executive-level operational work.
• Energized by creating and championing the systems that bring structure and clarity to ambiguity.
• Naturally builds strong, collaborative relationships with individuals from diverse backgrounds and experiences across the organization.
• A healthy measure of the character traits we value: zest, grit, hope, social intelligence, gratitude and a sense of humor.

A Bachelor’s degree is required.

Additional Information

Compensation and Benefits:

KIPP NYC offers a salary ranging from $115,360 – $144,200. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band.

KIPP NYC offers a generous benefits package, including, but not limited to, the following:

• Robust benefits that include medical, dental, and vision.
• 403(b) retirement plan with a 50% match after 6 months.
• Generous Time-Off aligned with the school calendar
• Up to 12 weeks of 100% parental leave.
• Bright Horizon Back-up Child and Elder care.
• Employer-paid Life Insurance and Short-term / Long-term disability.
• Employee incentives include an 8-week paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement.

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee.

This is a full-time, in-person role based in New York City and will require travel to our schools. If you are not in a school-based position, the cadence and frequency of travel to schools is determined by your leadership team. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate.

KIPP NYC LLC does not offer visa sponsorship or work authorization. 

KIPP NYC LLC is committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. 

KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.