Office Clerk

Location: Fort Pierce, FL 34950 Required Qualifications

• Ability to speak and understand English and communicate effectively.
• 2 years of professional business office experience.
• 2 years of experience using Microsoft Office, including Outlook and Excel.
• 1 year of experience with travel management.
• 1 year of experience preparing reports and correspondence.
• 1 year of experience scheduling meeting rooms and taking meeting minutes.
• 6 months of experience answering and transferring calls.
• 6 months of experience with FedEx.
• Excellent organizational and time management skills.

• Experience working with Workforce systems.
• Experience working with AHCA Clearinghouse.

• Process administrative fine FedEx.
• Maintain weekly/biweekly logs.
• Maintain and update monthly travel records and logs.
• Update Workforce information, including director and email changes.
• Look up BGS information in the Clearinghouse to assist specialists and supervisors.
• Prepare the HHS Summary Report, due on the first of every month.
• Prepare law enforcement inquiry reports for family/daycare information.
• Screen and transfer calls.
• Maintain documents and log systems on shared drives.
• Check voicemail and emails throughout the day.
• Handle complaint intake.
• Prioritize work assignments as required.
• Prepare interview packets and schedule meeting rooms.
• Maintain provider training certificates and registration lists.
• Prepare meeting minutes as assigned by the supervisor.

• Knowledge of general office procedures and practices.
• Knowledge of correct grammar usage.
• Knowledge of basic arithmetic.
• Ability to prepare reports and correspondence.
• Ability to plan, organize, and coordinate work activities.
• Ability to develop and implement office procedures.
• Ability to follow instructions.
• Ability to review data for accuracy and completeness.
• Ability to perform basic arithmetic calculations.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

• Professional attire.