Chief of Staff, CEO

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is in a defining moment — from turnaround to international growth, from traditional rideshare to the autonomous future. The Chief of Staff to the CEO sits at the center of that transformation, serving as a force multiplier for CEO David Risher and the senior leadership team. This is a rare opportunity for a builder, strategist, and trusted advisor who can operate at altitude while staying close to the detail.The Chief of Staff to the CEO is the CEO's most trusted operational and strategic partner. You will:Own the rhythms, narrative, strategy, and operations of the Executive Office, translating the CEO's vision into organizational execution across Lyft. Work in lockstep with our Executive Business Partner to ensure the CEO and executive team operate at their highest and best use at all times.Lead the internal community of Chiefs of Staff that act as the operational backbone for the company This role demands exceptional range: you'll build organizational frameworks, draft corporate strategy, manage high-stakes communications, run executive meetings and offsites, hold confidential context with grace, and know when to drive decisions and when to get out of the way. You are here to make the organization smarter, faster, and more aligned.Responsibilities:Executive partnership decision supportServe as a strategic thought partner and sounding board for the CEO on organizational strategy, business priorities, and leadership effectivenessPrepare the CEO for high-stakes meetings, board sessions, investor engagements, and external appearances — including briefing materials, talking points, and post-meeting follow-through, whether drafted by you or in partnership with cross-functional partnersIdentify decisions that need to be made, surface the right information at the right time, and ensure the CEO's attention is on the highest-leverage workManage confidential initiatives with discretion, including sensitive personnel matters, corporate development activity, and board-level communicationsStrategy operationsLead the design and execution of the annual planning process, including corporate rhythms, leadership offsites, goal-setting frameworks, and cross-functional alignment mechanismsDrive organizational design projects and leadership assessment frameworks in partnership with the People team and senior leadersBuild and maintain standards for the Executive Office — including operating norms for Chiefs of Staff and Executive Business Partners across the companyServe as an advisor for major initiatives (including MA) requiring structured governance, transformation, and cross-functional coordinationDrive special projects from inception to delivery, including those that are undefined at the start and require creating structure from ambiguityCommunications narrative strategyOwn and evolve the CEO's internal and external voice — developing a coherent throughline across strategic priorities, town halls, shareholder letters, all-hands, offsites, and key announcementsDraft and refine high-visibility written communications including shareholder letters, executive blog posts, CEO remarks, CFO promotions, and press materialsBuild and maintain a clear narrative architecture connecting Lyft's strategic pillars so that employees, investors, and partners understand how the pieces fit togetherSupport the CEO's presence at external events including conferences, investor roadshows, and media engagementsStakeholder management cross-functional leadershipRepresent the CEO's interests and priorities across the senior leadership team, ensuring alignment, accountability, and follow-throughBuild trusted relationships with Lyft's executive team, team members, Board members, investors, and key external partnersManage logistics, preparation, and follow-through for executive leadership team meetings, Board meetings, and leadership summitsPartner with the Executive Business Partner to manage the Executive Office as a cohesive, high-performing unitExperience:14+ years of experience in a combination of strategy, operations, communications, management consulting, or a high-complexity operating rolePrior Chief of Staff or equivalent experience supporting a C-suite executive at a public company or high-growth technology business, strongly preferredDemonstrated experience in executive communications — you've written or shaped content that reached public markets, board rooms, or large employee audiencesBackground in organizational design, annual planning, or large-scale cross-functional program managementSkills capabilities:Exceptional written communication — you write with clarity, economy, and voice; you can draft a shareholder letter, a Slack message, and a board memo with equal facilitySystems thinker with strong analytical instincts — comfortable with financial models, competitive analysis, and strategic frameworksExcellent judgment about when to push, when to listen, when to escalate, and when to hold things lightlyHigh emotional intelligence and the ability to build trust quickly with senior leaders, operators, and individual contributors alikeHighly organized with the ability to manage multiple high-priority workstreams simultaneously without dropping detailComfort operating in ambiguity — you build structure when none exists and adapt fluidly when priorities shiftEase with frequent domestic and international travel, often with limited advance notice — you thrive on a dynamic schedule that regularly extends beyond standard business hoursWho you are:You are motivated by making others great, not by personal visibility — you are energized by a principal's success more than your own spotlightYou hold yourself and others to a high standard without creating unnecessary friction — you are direct, kind, and effective in equal measureYou understand that this role requires extraordinary discretion, and you have a track record of earning and keeping trust at the highest levelsYou believe Lyft's mission — to serve and connect — is worth working hard forYou are ready to build and leave infrastructure behind: standards, processes, and norms that outlast your tenureBonus points:Experience in the mobility, transportation, or AV ecosystemBackground supporting a CEO through a major strategic transformation or pivotal growth periodExperience with governance, board management, or investor relationsComfort with data and financial analysis; ability to build a business case or model without a dedicated analystBenefits:Great medical, dental, and vision insurance options with additional programs available when enrolledMental health benefitsFamily building benefitsChild care and pet benefits401(k) plan to help save for your futureIn addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligibleSubsidized commuter benefitsLyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership ProgramLyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule and is expected to work in the office 4 days per week, Monday-Thursday.Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #HybridTotal compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.