Account Manager- Cleveland

Position Summary The Account Manager will support Oxford’s business objectives to maintain Oxford as a preeminent source of high-end technical consultants. The role involves identifying and visiting potential and existing clients, selling Oxford’s technical consulting services, generating and negotiating job listings, and ensuring quality customer service. Responsibilities Develop sales opportunities by identifying managers at companies that utilize technical consultant services. Follow up on leads from recruiters, consultants and user managers. Make a high volume of cold calls and face‑to‑face sales visits to improve the quality and quantity of the database. Meet or exceed established production goals. Utilize the existing Oxford database and office records; network, research print media, and cold‑call. Develop and maintain client relationships and ensure the quality of client‑manager database information through visits, follow‑up calls and correspondence. Sell Oxford’s services, gather organizational information such as consultant usage trends and exchange market data. Assist client managers in defining their needs, advise on methods to meet those needs, and educate on the Oxford Process. Identify job openings and qualify listings with potential and existing client managers. Define and establish the hiring process, negotiate rates, assignment terms, and credit terms with client managers. Ensure quality customer service by resolving all issues pertaining to a consultant’s employment. Administer corrective actions, work in conjunction with recruiters and management, terminate consultants and consult with corporate departments as needed. Complete visit reports, visit summaries, and listing sheets, and maintain Oxford database files in a timely manner. Ensure the timely completion of Consulting Services Agreements and credit checks. Attend training meetings to develop sales and recruiting skills, exchange pertinent account information, and develop account strategies. Source new clients with critical skills, contract usage and schedule visits to build client relationships. Must have the ability to travel regularly to and from client offices. Perform administrative tasks and data entry as needed. Other duties as assigned. Qualifications Bachelor’s degree in business preferred. Strong ability to interface with all levels of the organization. Excellent verbal and written communications skills; a must. Creative, outgoing, energetic person with a demonstrable track record of exceeding goals. Ability to multitask in a fast‑paced environment. Solid analytical and problem‑solving skills. Proven knowledge of MS Office products (Word, Excel, Outlook, PowerPoint). Previous experience working with applicant‑tracking systems. Ability to maintain regular attendance and work all hours as necessary or required. Supervision exercised: none. Supervision received: Local Market Manager, Business Development Manager, Associate Industry Leader, VP. Benefits and Compensation $24.04 – $28.85 hourly. Oxford provides holiday pay, paid time off, medical, dental, vision, life and disability benefit plans, flexible spending accounts, health savings accounts, employee tuition reimbursement, student debt assistance and a 401(k) retirement savings plan. Oxford is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email View email address on click.appcast.io. Oxford is an Equal Employment Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Oxford will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #J-18808-Ljbffr 14000 (USA) Oxford Global Resource, LLC