Service Team Lead

Overview Konica Minolta currently has an exciting opportunity for a Service Team Lead! The primary job function will be to assist the Branch Manager in the day to day activities of the Service Team. Responsibilities Develops business skills and experience in service management. Tech ride-along evaluations, service call escalations, local product seminars, account reviews. Partial territory responsibility, break-fix customer issue and resolution Lead referrals, assist with existing customers and proposals, interaction mostly in expanding business within an account Uses fleet reporting to influence and improve territory parts budget and inventory control Qualifications High School degree preferred or equivalent Working Technical understanding of KM products, strong problem solving Strong general networking knowledge Good working understanding of solutions portfolio, user level application knowledge and color theory Travel within assigned territory Equal Opportunity Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale. #J-18808-Ljbffr Konica Minolta Business Solutions U.S.A., Inc.