Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

  ROLE DESCRIPTION:
Daniel Lottinger - State Farm Agentis hiring a limited number of full-time, in-office Account Manager - State Farm Agent Team Member Insurance Sales positions for Property & Casualty (P&C) and Life .
If you’re ready to jump into a high-energy team , take training seriously, and work hard to earn more—this is your place. We offer paid training, coaching, and a competitive, upbeat environment where your effort matters and your results grow.

This is a base + commission role, so you’ll have the support of base pay while building earning potential through performance.



 
RESPONSIBILITIES

• Call inbound leads fast and convert opportunities into appointments and policies.
• Make outbound calls and complete daily outreach activity to build pipeline (with clear goals and coaching).
• Manage customer accounts by keeping information accurate and up to date in the CRM/database.
• Help customers with policy changes, billing/questions support, and general inquiries with confidence and clarity.
• Partner with underwriters to keep applications moving and help support timely policy issuance.
• Document everything: calls, outcomes, quotes, follow-ups, and next steps—so nothing slips through the cracks.
• Provide a top-tier customer experience every time you answer the phone.

EXPECTATIONS

• Be on time and ready to perform —every day. This is an execution-focused role.
• Bring energy : show up motivated, speak with confidence, and stay focused on goals.
• Be coachable : we coach; you apply. Improve quickly and keep leveling up.
• Be a team player who helps the office win together.
• Crush daily activity targets (calls, follow-ups, appointments) and keep opportunities moving.
• Keep a “best version of yourself” mindset—consistency is everything.

QUALIFICATIONS

• Confident communicator with excellent customer service skills .
• Competitive spirit + positive attitude —you want to win and you don’t give up.
• Strong organization and attention to detail (accuracy matters in insurance).
• Basic computer skills and comfort using a CRM/database .
• Insurance experience is a plus—or you’re currently P&C and/or Life licensed .
• Sales and/or call center experience is a plus.
• Bilingual Spanish/English is a plus.

LICENSE REQUIREMENT
This is a licensed Insurance Sales position.
You must have or be able to obtain both :

• Property & Casualty (P&C) License
• Life License