Mitigation Project Manager

Senior Field Supervisor

Write Scopes/Xactimate Estimates – Bio, board-up, corrosion mitigation, odor, water

Supervise Field Staff – Ensure daily goals are met

Complete new job work orders and send to Internal Project Coordinator for scheduling

Manage labor/material budgets

Plan out job sites to hit budgets

Contact Project Manager/Estimator & Manage Communication

Complete TPA/Insurance Company guidelines and documentation

Completes Photo Upload to Dropbox or validates completion with Technician – Daily

Quality Assurance – Complete walks as necessary

Obtain Certification of Completion and perform final walk through

Complete applicable Xactimate Scopes and submit to Tech Specialist

Make initial contact and hold relationship with customer

Track equipment usage on jobs through RMS & MICA

Keep compliance tasks in RMS up to date

Get Work Authorization signed

Keep extra supply of materials in vans

Communicate with Project Coordinator on labor needs

Communicate with adjusters and TPA call centers

Complete punch list items (Less than 2 hours)

Train/Coach/Support Technicians

Ensure RMS is updated daily

Special Tasks Assigned by Operations Manager

High Detail Job Accountabilities:

Participates in marketing and business development as the need arises.

Participates in the collection process of payment from customers.

Complete special assignments as requested by Supervisor

Participate in emergency services when an "All hands on deck" scenario arises.

Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.

Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.

Hours:

A typical shift for this position is 7am – 5pm, Monday – Friday.

However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results