Medical Practice Representative

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.


Job Summary


Our client is seeking a Medical Practice Representative to play a vital role in coordinating front-office operations and navigating everyday patient flow within a busy medical practice setting. This position is responsible for facilitating efficient check-ins, optimizing patient management systems, and accurately managing insurance verifications. Handling a high daily volume of 70 to 120 patients, the ideal candidate will serve as a welcoming, helpful interface while actively introducing efficiency tools to arriving guests


Key Responsibilities

• Patient Coordination & Check-In: Efficiently manage patient arrivals, guiding and supporting a high volume of 70 to 120 patients daily.
• Kiosk Utilization Coaching: Actively encourage and assist patients with utilizing the self-service check-in kiosks, providing patient, hands-on guidance to an older adult population that may be hesitant to adopt automated technology.
• Insurance Verification: Perform foundational insurance verification tasks to ensure correct coverage details are captured prior to or during the clinical visit.
• Workflow Scope: Maintain an organized front-office environment dedicated entirely to standard practice operations (Note: This position does not manage specialty services or primary phone lines)

Qualifications

• 2 years of experience in healthcare administration.
• Demonstrated reliability in previous positions.
• Insurance verification.
• Epic Experience preferred.

Schedule

• Monday-Friday 7:30am-4:00pm

Skills

• Technical skills in insurance verification and Epic (preferred).
• Soft skills such as reliability and customer interaction are critical.

Schedule/Shift


Mon-Fri: 7:30am-4:00pm


Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).


Medix Overview:


With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.


* As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.