Remote Technical Support Specialist (SaaS)
MEDRIO
New York, NY
- Remote job
Medrio in the United States is seeking a Technical Customer Support Representative to provide outstanding remote support for our software used in clinical research. You will manage incoming calls and emails, prioritize cases, and collaborate with sales and QA teams to improve customer satisfaction. The role is entry-level with onboarding, targets high customer satisfaction (>90%), first contact resolution, and daily ticket load. #J-18808-Ljbffr MEDRIO
Vacancy posted 3 days ago
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