Cashier/Receptionist

Join Koeppel Auto GroupKoeppel Auto Group is always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Your professional development is one of our top priorities, so we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! If you would like to join our team, apply here.What We OfferMedical, Dental & Vision Insurance401K PlanPaid time off and vacationShort/Long Term DisabilityGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansFamily-owned and operatedDiscounts on products and servicesResponsibilitiesWork cooperatively with the service and parts teamsDirect customers to the correct department, notify the appropriate person that a customer is waitingCommunicate with callers and visitors in a professional, friendly, and efficient mannerAnswer incoming calls and assist with service appointment inquiriesHandle customer concerns or direct them to the appropriate service personnel.Accurately calculate and collect payments for service repairs, including cash and credit cardReconcile daily transactions and prepare end-of-day reportsReview final repair orders for accuracy and ensure proper documentation is completedAssist service advisors with filing, paperwork, and administrative tasksMaintain an organized and clean cashier workspaceUphold dealership policies and procedures, maintaining a high level of customer satisfactionOther duties as assignedQualificationsHigh school diploma or equivalent required.Previous cashier, receptionist, or customer service experience preferred.Strong communication and interpersonal skills.Basic math and computer skills, including proficiency with MS Office and dealership software (CDK, Reynolds & Reynolds, or similar).Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.Professional appearance and positive attitude.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.