Vice President, Commercial Operations

The Commercial team at EyePoint focuses on bringing innovative therapies to patients by ensuring healthcare providers, partners, and communities have access to treatment, reimbursement, and are able to use the product appropriately. This team uses data-driven insights, market access strategies, and a patient-centric approach to improve awareness, access, and adoption of EyePoint’s therapies to help improve vision outcomes for people with serious retinal diseases.The Vice President of Commercial Operations will be a key commercial leadership role with direct impact on commercial effectiveness. Specifically, this role will make direct and vital contributions to the launch of our lead asset. In addition, this role will provide key insights and analysis to support future lifecycle and product portfolio decisions.This leader will work closely with the Commercial Leadership Teams and serve as a strategic executor for our go-to-market strategy by providing customer and market insights, developing our commercial data strategy, and creating a data analytics capability. The role will also be responsible for ensuring operations support for the commercial function, including the creation of needed process, planning, and progress monitoring. Additionally, this role will lead field operations including CRM, field design, incentive compensation, and field optimization.This role will require a forward thinking, organized and highly collaborative leader that can distill matrixed activities to create clarity and an actionable set of plans. Core to their success will be their ability to prioritize based on insights and business needs, identifying the must-have items that are core to the strategy. This leader will also be comfortable with getting into the details, while being adept at seeing and communicating the big picture.This role will report to the Chief Commercial Officer while working closely with the commercial leadership team and other interconnected functions in the organization.Primary ResponsibilitiesDesign the model, structure, and build a talented team Commercial Operations considering pre-launch to post-launch needs, and future lifecycle plans.Provide direction on predictive and prescriptive analytic needs and projects.Develop and manage commercial data strategy encompassing master customer view, data acquisition, aggregating, warehousing, analyzing, and reporting. Ensure integration of CRM system with IT.Partner with Marketing leads to design and our commercial customer engagement modelBuild Commercial and Field operations capability to support operational needs including field incentives, compensation, goal setting and performance measurement.Develop performance measurement and reporting plan that assesses progress to goals across the pre-launch to post-launch continuum.Identify the right vendors to deliver insights and expertise in support of our commercial strategies and prioritiesBuild and generate dashboard of KPIs and performance indicatorsProvide leadership support and direction as a key member of the Commercial Leadership Team.Acts with the highest level of integrity, collaborates for results, is highly accountable and supports fellow team members consistent with the organizational culture.Qualifications:BS/BA degree10+ years managing data insights and analytics within the pharmaceutical industryDirect experience (10+ years) in leading commercial operations and analytics teamsDeep understanding of CRM systems and integration into broader IT infrastructureProven track record of successful design, deployment, and refinement of analytical modelsExperience with core Sales Operations deliverables including incentive compensation, field design (segmentation, targeting), auto programs and performance trackingStrong understanding of relevant data sources and ability to create a commercial data strategyDemonstrate the ability to shape long-term field sales design while effectively supporting data and insight analytic needs for the commercial organizationExperience in managing data insights and analytics with associated budgetsOphthalmology (retina specific) experience preferredRecent responsibility for a significant new brand launch preferredEyePoint is committed to fair and equitable compensation practices. The salary offer is commensurate with EyePoint’s compensation philosophy and considers factors including but not limited to education, training, experience, market conditions, criticality of the role and internal equity. The target salary range for this position is listed below:Salary Range$300,760—$380,413 USDEnvision Your FutureWith the exciting energy of a winning culture and an exhilarating pace, we are an ophthalmology company committed to preventing blindness by developing and commercializing innovative therapeutics.The collective power of our values influences everything we do, and everything we do for you.Transformational InnovationWe exist to change our patients’ lives through the power of sight. We are forward looking, embrace challenges with curiosity, and continuously seek to improve our products and ourselves by learning, problem-solving and pushing the limits of science and technology.Unwavering IntegrityWe recognize our responsibility to our patients, employees, and our community, and value the trust they put in us. We set a high ethical bar and expect responsible leadership at every level to ensure we serve those who matter most to us.Compassionate ExcellenceWe believe that fun and excellence can coexist. We foster a culture where enjoying the work we do and caring for each other are as important as delivering exceptional outcomes.Inclusive CollaborationWe strive to see through the eyes of others and work as one team. We appreciate one another’s differences and perspectives, and ensure everyone feels valued, respected and encouraged to bring their ideas forward.EyePoint is proud to be an equal opportunity employer. We believe that diversity and inclusion among our colleagues is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.