QA Coach: Elevate Call Quality and Compliance
UniVista Insurance
UniVista Insurance seeks a Quality Assurance Analyst to ensure top-tier customer service, enhance sales performance, and guarantee adherence to internal processes and privacy laws in Florida. You will audit calls, generate dashboards, and provide coaching-focused feedback to drive improvements in agents and outcomes. Join a bilingual, growth-minded team offering real base pay, PTO, medical coverage, and a clear career path from CSR to leadership, with ongoing training and performance-based #J-18808-Ljbffr UniVista Insurance
Vacancy posted 2 days ago
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