Account Coordinator

About WPPWPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.Job Title: Account CoordinatorReports To: Account SupervisorFLSA Status: Full Time - Salaried, ExemptLocation: Cincinnati, OHWho is pep?pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space. Today we’ve grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies. We’ve managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%.Our company has evolved since we started 21 years ago, but there is one thing that has remained constant. At pep, we put people first. Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture. We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive. And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals.We’re looking for teammates who are driven, eager to learn, agile, positive, and client focused to join and contribute to our team. If this sounds like you and you want to be a part of something special, then click below to apply.At pep We Value Our Team and Offer:Generous Time OffRobust Health and Wellness PlanFamily SupportMentorship Program401K MatchRole AutonomyCertification Reimbursement and Ongoing TrainingEnrichment Events and Employee Resource GroupsSummary of Position: The Account Coordinator position is a support role responsible for assisting their team in the day to day. The Account Coordinator will utilize the application of processes, skills, knowledge and collaboration to aid the Account Executive and Account Supervisor in achieving specific project objectives according to the project criteria. Account Coordinators are highly organized and have a desire to lean into their role and grow.Key Responsibilities and Attributes:Grow and develop strong internal & cross functional relationshipsSupport team Account Executives and Account SupervisorsAttend internal and vendor executional meeting calls and provide recapsMonitor program timelines and maintain program calendarEnsure all program information is up to date in pepconnectEnter details in client system and ensure accuracy of dataLearn how to read and interpret program tracking reports to be able to provide information to teamSupport with audits of system and tracker to ensure data complianceLearn existing processes/proceduresStreamline processes and create documentationAssist in the establishment and development of new processes/procedures Assist team on large-scale initiativesBe supported in independent decision-making and risk takingKnowledge/Skills Preferred:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A successful candidate will have the following skills: Minimum 18 months of applicable business or promotion management experienceAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals as well as operate internal, online systemsTransparency, honesty, and accountabilityAbility to craft routine reports and correspondenceAbility to continuously mentor, grow and work harmoniously as part of a larger teamAbility to successfully manage and find solutions for complex and unexpected situations.We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.WPP (pep) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. When you click "Submit Application", this will send any information you add below to pep. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.