KEY Account Specialist

About Us

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Overview

Researches, markets, underwrites, prices and coordinates issuance of new large, loss-sensitive accounts (premium >$350k.) Partners with corporate departments, internal and external stakeholders to provide large account guidance. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

Responsibilities

• Implement defined marketing strategies for the company's large account services and products. Create new business opportunities by understanding the customer's business and identifying additional product and service offerings. Work within specific letter of authority to quote, accept, decline and modify new large account business. Ensure adequate pricing through proper classification and documentation, and adherence to company underwriting standards and philosophy.
• Implement short and long-term goals for large accounts that support the company's business strategies. Recognize trends and patterns in financial data and make sound business decisions and recommendations to positively impact those trends and patterns.
• Partner with internal and external stakeholders regarding the survey process of large accounts. Ensure effective utilization of field force including safety management and claims to enhance service for agents, insureds, and other internal staff members.
• Develop effective working relationships with agents. Partner with team to conduct agency and customer visits across a broad regional geography. Participate in association trade shows, cross-functional meetings, and other organizational events to represent large accounts as needed.
• Provide technical support to field staff and agency employees on large accounts products, tools, and services to write and manage such accounts.
• Support Continuous Improvement by coordinating with peers across regions to implement best practices.
• Maintain information on competitive intelligence, industry trends and consumer need to ensure competitive advantage with large accounts
• Must be able to drive an automobile to travel within territory. Car travel represents approximately 20% of employee's time.

Qualifications

Knowledge and Requirements

• Highly proficient written and verbal communication skills
• Broad knowledge of company products and underwriting guidelines
• Effective influencing and negotiation skills
• Effective critical thinking skills with ability to solve problems, evaluative high stakes risks and make sound decisions with confidence.
• Proficient ability to multi-task and manage workflows to meet and exceed production and service expectations.
• Highly effective ability to develop relationships with internal and external customers/peers.
• Demonstrated proficiency in use of all supplied desktop tools, including the automated underwriting and email system.
• Must have valid state-issued driver's license in good standing

Education and Experience

• College degree preferred
• Minimum of 3 years of commercial underwriting experience required Minimum of 2 years of field underwriting / insurance marketing experience required
• Completion of INS; AU; or completion or pursuit of CIC; or CPCU preferred

Total Rewards

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Pay Range

USD $96,000.00 - USD $125,000.00 /Yr.

Additional Information

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

For Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.