Kitchen Director

Back of House Director

Chick-fil-A Wendover Plaza | Charlotte, NC

Full-Time | $45,000–$62,000 per year

Benefits:

• Flexible Schedule
• Free College Education
• Scholarship Opportunities
• Paid Time Off
• Employer Health Insurance Contribution
• Meal Allowance
• Ongoing leadership development and hands-on coaching from an experienced Operator and Restaurant Leaders
• Uniform Allowance
• Discounts at multiple retailers through PerkSpot

Responsibilities:

Operational Leadership

• Oversee and manage all daily BOH operations, ensuring excellence from open to close
• Build and maintain strong kitchen systems that support operational excellence
• Oversee inventory management, truck ordering, food cost controls, and waste reduction strategies
• Monitor and execute all systems related to food quality, speed of service, cleanliness, and safety
• Recruit, train, coach, and develop Back of House leaders and team members
• Collaborate with leaders and team members to meet sales, CEM (Customer Experience Metrics), and labor goals
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep

Qualifications:

• Restaurant management experience
• Proven leadership with ability to manage high-performing teams
• Strong organizational, time management, and problem-solving skills
• Knowledge of BOH operations, food safety, and customer service
• Ability to work full-time with a flexible schedule, including early mornings, nights, and weekends
• A servant-hearted leader with a passion for people and excellence

Preferred Qualifications:

• Chick-fil-A experience
• High-volume restaurant or quick service restaurant leadership experience
• Experience managing inventory, food cost, and labor metrics
• ServSafe certification or willingness to obtain

About Chick-fil-A

Chick-fil-A is committed to serving great food with genuine hospitality while creating a positive influence in the lives of our guests and team members. We believe in excellence, stewardship, teamwork, and developing leaders who make an impact both inside and outside the restaurant.

If you're ready to take the next step in your career, apply now and become part of the Chick-fil-A family!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by an independent, franchised Operator who is invested in the future of her Team Members and give back to their community. This is a an exciting opportunity to be a part of a new and growing restaurant!