Customer Service Representative
Hire Solutions
The CSR is responsible in providing exceptional customer service to assigned clients, handling policyholder inquiries, and supporting the insurance team.
Key Responsibilities:- Customer Service: Respond to customer inquiries via phone, email, or chat, and provide information about policies, coverage, claims, and billing..
- Maintain effective communication with a broad range of insurance carriers.
- Provide responsive and satisfactory customer support to clients.
- Collaborate with internal brokers and underwriting teams to ensure proper risk evaluation.
Required Skills & Abilities:- Strong verbal and written communication skills.
- Excellent interpersonal skills with a customer-focused mindset.
- Exceptional organizational skills with keen attention to detail.
- Ability to manage multiple priorities in a fast-paced, dynamic environment.
- Positive attitude with a commitment to delivering high-quality work.
Vacancy posted 17 hours ago
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