Merchandise Coordinator

Marks, part of the Propelis Group, Marks is a consumer experience agency creating engaging moments across the entire brand spectrum—from brand design and packaging, to content and consumer connections. We are a collaborative global network of 1,900+ team members across 25+ studios and 20+ countries, partnering with some of the world’s most recognized brands to solve complex business challenges through design, strategy, and craft.

POSITION SUMMARY

The Merchandise Coordinator supports Content Studio operations by managing merchandise throughout the content production lifecycle. This role is responsible for receiving and tracking merchandise, maintaining accurate inventory and location information within studio systems, coordinating merchandise needs with production teams, and ensuring products are available and prepared for scheduled photo and video production. The Merchandise Coordinator also supports merchandise and prop procurement, product preparation, and timely disposition of merchandise following production.

This is an onsite role in Grand Rapids, MI.

JOB RESPONSIBILITIES

• Receiving and checking incoming merchandise into Creative Force and maintaining accurate inventory/location information as merchandise moves through the studio workflow
• Tracking expected merchandise and communicating with producers when items are late, missing, or otherwise not available for scheduled production
• Managing the merchandise lifecycle through production, including purging/disposition at the appropriate time
• Procuring and transferring merchandise and props from Meijer stores for photo and video shoots
• Supporting merchandise preparation as needed, particularly for softlines, which could include steaming, ironing, and getting products photo-ready
• Maintaining accurate merchandise and inventory records within Creative Force and related studio systems

SKILLS

Organization

• Personally organized: can accurately manage a large volume of email correspondence/requests, interaction with project documentation, a physical desk/space, without becoming overwhelmed.
• Able to manage multiple work tracks for various clients and location/statuses of associated merchandise3.
• Can use past experiences and historical data to forecast busy times, anticipate studio needs, and see the forest thru the trees.
• Attention to detail, accurate and efficient data entry, planning skills.

Team Player

• Creates a working environment that is energetic and optimistic, while willing to make it all work for the client
• OK with changing lanes or lending a helping hand to ensure the work gets done
• Can be in studio 5 days a week and can handle frequent interruptions and adapt to changes in workload and work schedules

Entrepreneurial Spirit

• Self-starter who sets the bar high for themselves, and those around them
• A problem solver that can work in ambiguity and frequent changes takes initiative to modify procedures and processes
• A leader that is comfortable owning a physical part of the workflow, can make informed decisions, and takes the lead on implementing strategies to completion

QUALIFICATIONS / REQUIREMENTS

• Bachelor’s Degree in Merchandising, Finance or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
• 5+ years of previous merchandise coordination, inventory management and/or logistics experience
• Experience working in a studio environment, warehouse, or stock room
• Experience using MAC operating systems
• Moderate-level skill in Microsoft Office suite, specifically Excel
• Ability to stand and work on a cement studio floor for up to a full workday
• High degree of proficiency MS Office Suite, Outlook & Internet applications
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
• Solid understanding and application of mathematical concepts
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and senior management
• Self-motivated with critical attention to detail, deadlines and reporting
• Valid drivers license and clean driving record

PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.
• Regularly/Occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
• The noise level in the work environment is usually low/moderate.

About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years , 2,000+ clients , 9,000 employees , and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio.

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Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $22.00 - $24.00 USD annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job-related factors.

Flex Force employees are part of our extended workforce and support our teams on an as-needed basis to meet changing business demands. Flex Force roles are designed to supplement staff during peak periods or for specific projects.

Flex Force positions operate under a flexible, project-based work arrangement that differs from traditional full-time or part-time roles. Schedules vary based on business needs, and hours are not guaranteed on a weekly basis. There may be periods with limited or no work between assignments; however, Flex Force employees may remain active members of our workforce and may be re-engaged as new opportunities arise!

Unless otherwise noted, Flex Force roles do not have a standard schedule or a defined end date.

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