Guest Service Agent
Tharaldson Hospitality
Guest Service Agent/Front Desk Agent - Full Time & Part Time Opportunities Available! Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer:
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned What we are looking for:
- Career advancement opportunities
- Employee discounts
- Competitive pay
- Daily Pay
- Flexible work schedule
- Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
- Paid vacation
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned What we are looking for:
- 0 - 1+ year of customer service experience
- Passionate about hospitality and creating an exceptional guest experience.
- Ability to handle confidential information, including guest records, with a high degree of integrity.
- Ability to answer and route calls as appropriate; takes guest messages with accuracy.
- All other duties as assigned.
- High School degree or better
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Lake Forest, CA vacancy
$18 - $19 per hour
...Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations...SuggestedTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shiftsonesta
Laguna Hills, CA4 days ago- ...Management - - Responsibilities: Greet, register, and assign rooms to guests; Verify guest credit and establish payment methods; Keep... ...management systems; Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems; Coordinate with...Suggested
Stonebridge Hospitality Management
Aliso Viejo, CA1 day ago $18 per hour
...City, State: Aliso Viejo, California Title: Guest Service Agent Location: Aliso Viejo, CA FLSA: Exempt Status: Part-time Reports to: Front Office Manager Pay Range: $18.00 Job Summary: The Guest Service Agent is...SuggestedPart timeWork at officeFlexible hoursShift workAfternoon shiftStonebridge Companies
Aliso Viejo, CA1 day ago$18 - $19 per hour
...and growing fast. An epic blend of full-service and focused hotels in major cities,... ...value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight... ...Description Summary The Guest Services Agent (GSA) is responsible for consistently...SuggestedTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shiftSonesta International Hotels
Laguna Hills, CA10 hours ago- ...Extended Stay - - Responsibilities: Assist guests and respond to guest requests; Answer phones and handle reservations, registrations, and payments; Check guests in and out and manage cash, credit card, and city ledger accounts; Maintain front desk area and breakfast...Suggested
Extended Stay
Lake Forest, CA4 days ago $16.5 - $23 per hour
...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payMinimum wageLocal areaExtended Stay America
Foothill Ranch, CA2 days ago$20 - $21 per hour
...Renaissance Newport Beach Front Desk Agent Welcome to Pyramid Global Hospitality, where... ...and is committed to creating exceptional guest experiences. At the Renaissance... ...talented people who have a genuine passion for service. Our Core Values involve personal...Work at officeLocal areaWorldwideShift workPyramid Global Hospitality
Newport Coast, CA1 day ago$21.6 - $27 per hour
**Job Identification:** 216429 **Job Category:** Guest Services, Operations, and Front Office **Job Schedule:** Full time **Salary** $21.60... ...what you'll do every time you come to work! As a **Guest Service Agent** , you're not just ensuring a seamless check-in and check-out...Hourly payFull timeLocal areaWorldwideHilton
Irvine, CA17 hours ago- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payTemporary workLocal areaAll shiftsFlexible hours
Extended Stay America
Foothill Ranch, CA4 days ago - ...ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. -Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest...Local areaNight shift
TradeJobsWorkforce
Santa Ana, CA17 hours ago - ...Extended Stay - - Responsibilities: Assist guests and respond to requests with follow-through to resolve issues; Handle check-in and check-out, and process reservations and payments; Maintain front desk area and ensure compliance with safety procedures; Sell ESA accommodations...
Extended Stay
Lake Forest, CA17 hours ago - ...Hilton Hotels - - Responsibilities: Greet guests upon arrival and complete the check-in process, including verifying details, assigning... ...rooms, issuing keys, and providing welcome materials or bell service assistance; Process guest departures by verifying charges, handling...Local area
Hilton Hotels Corporation
Irvine, CA17 hours ago $18.5 - $19 per hour
...You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading...Hourly payLocal areaFlexible hoursDimension Hospitality, LLC
Santa Ana, CA2 days ago- ...Extended Stay - - Responsibilities: Assist guests and respond to guest requests with diligent follow-through; Answer phones, assist with reservations, registrations, payments, and departures; Maintain cash, credit card, and city ledger accounts and perform audit functions...
Extended Stay
Orange, CA1 day ago - ...Marriott Hotels - 18000 Von Karman Avenue - Responsibilities: Check guests in and check out, process reservations and payments; Activate and file room keys and manage guest requests; Provide information about hotel amenities and local attractions; Answer phones with professional...Local area
Marriott
Irvine, CA4 days ago - ...POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Work experience placementLocal areaShift work
Marriott International Inc
Irvine, CA4 days ago - Job Title This is the main content of the job post. It focuses on the key details and requirements for the position. The formatting has been adjusted to ensure consistency across the platform. The job description is presented in a clean and readable format, with ...
$25 per hour
...countertops, cleaning appliances, and maintaining an overall tidy and hygienic space. I offer a competitive rate of $25 per hour for your services. This is a great opportunity for someone who takes pride in their work and has a keen eye for detail. If you are interested in...Hourly payImmediate startFlexible hoursHousekeeper.com
Mission Viejo, CA8 days ago- ...Preferable every other week. Start time 10:00 a.m. to 3:30 p.m. Start time can be adjusted. This is a 2 B/R and den. 2 Bathroom and guest 1/2 Bathroom. Location is in Rancho Mission Viejo. Salary rate is open based on experience. Me: Retired lady in my senior years....1 day per week
Housekeeper.com
Mission Viejo, CA2 days ago $25 per hour
...the view is as clear as possible. Attention to detail is essential, as I want my home to be welcoming and pleasant for my family and guests. I am offering a competitive rate of $25 per hour for this position. If you take pride in your work and have experience in...Hourly payHousekeeper.com
Lake Forest, CA27 days ago- Edward Elmhurst Health is seeking an Advanced Practice Provider for its Internal Medicine department in Lake Forest. This full-time position demands collaboration with physicians, providing patient care, performing exams, and maintaining treatment records. The ideal candidate...Full time
Edward-Elmhurst Health
Lake Forest, CA10 hours ago $19 - $19.4 per hour
...The Front Desk Representative provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere... ...19.40 What will I do every day? Monitor residents and guests coming in and out of the community Assist residents with...Full timeWork at officeFlexible hoursShift workNight shiftAfternoon shiftKisco Senior Living
Rancho Santa Margarita, CA4 days ago- ...should have strong communication skills and a reliable internet connection. This is a remote position suitable for individuals with a service-oriented background. Responsibilities include resolving client issues and collaborating with team members to ensure high-quality...Remote work
Travel With Lani
Lake Forest, CA2 days ago - ...Leisure Sports Spa Department is seeking a SPA RECEPTION professional to welcome members and guests, manage appointments, and handle POS transactions. You will promote spa services and products, maintain a tidy spa desk and lobby, and assist with administrative duties as...
RPMGlobal
Aliso Viejo, CA2 days ago - ...ability to resolve client issues promptly. The ideal candidate will have a reliable internet connection and previous experience in service or administrative roles. This position allows for remote work and requires collaboration with team members to ensure high-quality service...Remote work
Travel With Lani
Mission Viejo, CA4 days ago - ...The Room Attendant is responsible for cleaning and maintaining guest rooms and public areas in accordance with Hilton brand standards... ...hospitality. Essential Duties & Responsibilities Clean and service assigned guest rooms according to Hilton brand standards....Immediate startFlexible hours
Hampton Inn Irvine
Lake Forest, CA4 days ago $21 per hour
...areas in accordance with community and health standards, and according to resident preferences. Requests repairs and maintenance services as needed. Stocks bathroom and cleaning supplies in carts and appropriate areas ensuring that everything is stored and labeled...Hourly payFull timeEpiscopal Communities & Services
Aliso Viejo, CA1 day ago$19.19 per hour
...N Position Type Non-Management Pay Range: $19.19-$19.19 per hour POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts...Hourly payFull timeLocal areaRemote workMarriott
Foothill Ranch, CA3 days ago- ...position is ideal for an individual who enjoys working independently, excels in customer service, and takes pride in maintaining accurate financial records while ensuring exceptional guest experiences during overnight operations. Key Responsibilities * Perform nightly...Hourly payPart timeWorldwideShift workNight shift
Hilton Worldwide Holdings
Lake Forest, CA17 hours ago - ...night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this...Daily paidWork at officeFlexible hoursNight shift
Tharaldson Hospitality Management
Foothill Ranch, CA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
Related searches