Customer Service Representative

Proactively seeks resolution to client inquiries and issues by researching and analyzing requests or issues using knowledge of our products and processes. Identifies cross selling opportunities while servicing the client using tailored approaches. Provides professional, effective courteous service using customer service techniques and solid judgement. Qualifications Interpersonal Skills, Customer Satisfaction, and Customer Support Customer Experience and Customer Service Strong communication and problem-solving abilities Ability to empathize with customers and handle inquiries effectively Premier Benefits to Support YOU Comprehensive benefits including medical, dental, vision, prescription, pet insurance, life insurance, disability, fertility, maternity/caregiver & parental leave, and more! Retirement solution with our 401(k) savings AND pension plan! Paid time off that increases with tenure. Tuition Reimbursement Subsidized affordable parking On-site Cafeteria and fitness center (including sports leagues) On-site Registered Nurse Career Coaching/Mentoring Individualized development plans and career pathing Company Description Founded in Cincinnati in 1888 as The Western and Southern Life Insurance Company, Western & Southern Financial Group, Inc. is a diversified family of financial services companies. With a range of subsidiaries under its umbrella, Western & Southern provides a comprehensive suite of financial solutions. For more information, visit Role Description This is a full-time on-site role as a Customer Service Consultant at Western & Southern Financial Group in Cincinnati, OH. The Customer Service Consultant will be responsible for delivering exceptional customer support, ensuring customer satisfaction, and enhancing overall customer experience on a daily basis. Want to learn more? #J-18808-Ljbffr Western & Southern Financial Group