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Head of Family Care Contact Center & Strategy

Successacademycharterschool

Success Academy Charter Schools seeks an experienced leader to own the offshore Family Care contact center program. You will set the multi-year strategy, own the P&L, and drive budget, training, QA, and analytics to ensure exceptional service and sales outcomes. You will manage an offshore vendor and internal staff, align with enterprise goals, and translate data into forecasts, investment plans, and strategic decisions for rapid growth. #J-18808-Ljbffr Successacademycharterschool

Vacancy posted 4 days ago
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