Human Resources Manager

For The Life You Choose, A Career to Match…. Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person’s unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through. If this sounds exciting to you, we would love to have you on our team! Norway Savings Bank is seeking an experienced Human Resources Manager to join our team. The Human Resources Manager (HRM) is responsible for managing day-to-day human resources operations including payroll, benefits administration, compliance; as well as talent acquisition, DEI initiatives/promotion, employee experience and employee relations. The HRM will ensure the department provides exceptional customer service to the organization and will lead /coach the HR team. The HRM will be a resource to supervisors/managers and provide human resources coaching on various issues including conflict resolution, employee performance and behavior challenges, performance improvement plans, corrective action and documentation. In this position you will also be the point of contact for employee concerns, investigating as necessary, coordinating with legal counsel, and ensuring resolution. The HRM is expected to be well-versed and remain current in employment law. HRM will maintain confidentiality of company and employee information. This position is based out of Norway, ME. Key Responsibilities Manages day-to-day HR operations ensuring efficient and quality customer service and support. Provides guidance and support for benefit administration including leave of absence, accommodations and safety/workers compensation matters. Provides guidance and support for wellness initiatives and the wellness operating plan. Oversees recruiting and onboarding across the organization – includes development of a recruiting plan, marketing/social media, as well as providing hiring best practices and tools to the organization. Leads, coaches and motivates the HR Team. Oversees the development and maintenance of HR policies and procedures, including the employee handbook. Manages employee disciplinary meetings, investigations and terminations including all documentation, tracking and coordination with legal counsel. Provides updates to SVP, Senior Human Resources Officer of all activities. Educates Supervisors/Managers across the organization with regards to Employment Law, employee relations and recruiting/interviewing/hiring/retention. Ensures compliance with employment laws and regulations; minimizes/mitigates risk. Keeps the organization informed and abreast of new/upcoming compliance. Promotes high achievement and support culture of the bank throughout the employee life cycle. Assists the organization with retention strategies. Works with the HR Team to develop/maintain an exit interview process, track results, identify trends and propose/implement solutions. Responsible for Onboarding, any New Hire check ins and/or stay interviews. Develops and/or maintains HR metrics and provides recommendations based on findings. Develops and maintains fluency with HRIS (payroll, reporting, applicant tracking and onboarding) Also develops and maintains fluency with ancillary programs for benefits and performance management. Works with managers to create, review, and update job descriptions and pay levels. In conjunction with SVP, Senior Human Resources Officer, develops team business plan in support of organizational goals. Lead and participate in DEI initiatives. What You'll Bring High school diploma required with post high school education, certification and/or college degree preferred. At least five years of related, progressive human resources experience. At least five years leading and coaching a team of human resource professionals. PHR, SPHR, SHRM-CP or SHRM-SCP required. Knowledge of Federal and State laws and practices pertaining to employment/labor, standard human resource practices and procedures. Human Resources Management principles. Wage and Hour laws and regulations. EEO laws and regulations. Willingness to travel amongst branches. Self-motivated, independent-thinker, flexible, assertive, supportive. Proven time management, prioritization, critical thinking, problem solving, effective communication, and organization skills. High level of professionalism and confidentiality. Fluent with Microsoft Office products and HRIS systems. Able to effect and manage change positively. Able to work in a dynamic, fast paced environment and to adapt to changing priorities. 160 hours of paid time off per year, increasing with longevity. 48 hours of paid sick time per year. 11 paid holidays. Top tier full insurance benefits. 401K with exceptional employer matching and contributions. Employer HSA contributions. Comprehensive Wellness Program with access to complimentary Health Coaches, on-site fitness rooms, and monetary incentives for reaching your wellness goals. Valued work-life balance. A hands‑on team that is committed to the growth and success of our employees. Working Conditions Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards. Minimal physical effort required; normally seated with freedom of movement on a regular basis; handling of light materials and supplies. Willingness and ability to travel amongst branches. External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis. Qualifications Experience Required 5 years Human Resources Experience Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr