Home Care Branch Administrator
Kaizen Lab Inc.
All American Home Care is expanding into Virginia, and we are looking for a Branch Manager who can lead operations with discipline, structure, and accountability. This position demands a leader who understands home care, moves with urgency, and executes with precision.
Position Summary
The Part‑Time Branch Manager oversees daily operations of the Virginia location, ensuring regulatory compliance, operational efficiency, and high‑quality service delivery. The role manages staff performance, caregiver coordination, scheduling oversight, and client satisfaction while supporting branch growth and operational stability.
Key Responsibilities
- Oversee daily branch operations and maintain a structured workflow.
- Ensure full compliance with Virginia home care regulations , documentation standards, and state requirements.
- Supervise office staff and caregivers, including onboarding, training, and performance monitoring.
- Resolve client issues, service concerns, and escalations promptly and professionally.
- Maintain accuracy of EVV‑related tasks and visit verification systems as applicable.
- Monitor operational metrics, including staffing coverage, client retention, and documentation accuracy.
- Strengthen relationships with referral partners, community agencies, and service coordinators.
- Conduct field visits when necessary to evaluate service quality and care plan adherence.
- Support executive leadership with branch‑level strategy and operational improvements.
Required Qualifications
- Bachelor’s degree in Business, Healthcare Administration, Human Services, or a related field.
- Minimum 2 years of leadership experience in Home Care, Home Health, or healthcare administration.
- Knowledge of Virginia home care requirements or ability to quickly master state regulations.
- Demonstrated experience supervising staff and maintaining operational standards.
- Strong communication, decision‑making, and problem‑solving abilities.
Preferred Qualifications
- Experience managing or opening a new home care branch or service location.
- Familiarity with EVV systems, Medicaid/MCO processes, and caregiver staffing operations.
- Bilingual (Spanish/English) preferred but not required.
Schedule & Compensation
- Part‑Time Position
- Competitive compensation aligned with experience
- Potential for expansion to full‑time as the branch grows
- Opportunities for advancement based on performance
All American Home Care is a rapidly growing agency committed to delivering dependable, high‑quality care across multiple regions. The organization operates with a focus on compliance, excellence, and strong operational standards.
Application Process
- Interested candidates may submit a resume directly through Indeed.
- Qualified applicants will be contacted for the next steps in the hiring process.
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