Senior Payments Support Analyst - Escalations & RCA
ACI Worldwide
ACI Worldwide in the United States is seeking a Senior Analyst to join the Help24 team. You will serve as a Level 2/3 escalation point, coordinating incident response, triage, and engineering collaboration to resolve complex payment processing issues. The role emphasizes analytical troubleshooting, strong SQL skills, and experience with API integrations, file transfers, and RCA documentation. You will help maintain runbooks, support high-touch clients, and work with global teams to deliver #J-18808-Ljbffr ACI Worldwide
Vacancy posted 2 days ago
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