Account Manager- Cleveland, OH

Account ManagerWe are seeking an Account Manager to play a pivotal role in supporting our regional accounts. As a customer-facing role, the Account Manager will identify new opportunities to drive incremental sales while building strong, consultative relationships. Success in this position requires a deep understanding of the full range of TPC Packaging Solutions products and services, and the ability to clearly articulate how they can add value to each client's business.Essential Functions:Build and maintain strong client relationships advising on TPC’s products and servicesOversee vendor-managed inventory programs to maintain accurate stock levels and smooth flow cyclesIdentify and drive organic growth opportunities within existing accountsCollaborate with internal teams (Sales, Procurement, Converting) to support customer needsPartner with the Business Development Manager to execute strategic initiativesPrepare monthly reports on prospects, projects, and account activity for Sales leadershipConduct quarterly business review presentations with top clientsSupport accounting with collections and resolve customer escalations promptlyContribute to marketing initiatives and overall business growth strategyDeliver annual partnership highlight reports to showcase customer activitiesRequirements:Proven experience in customer service or account managementExcellent communication skills to articulate value propositions clearly and persuasivelyDemonstrated ability to analyze market trends and client needs to develop strategic plansHigh School Diploma or equivalentExperience in packaging industry a plusThis is a dynamic role for someone who thrives on collaboration, problem-solving, and delivering measurable impact to customers.