Customer Service Representative

Customer Service Representative

Are you passionate about helping people and delivering exceptional customer experiences? We are seeking a friendly, detail-oriented Customer Service Representative to serve as the first point of contact for our members and customers. In this role, you will assist with a variety of member services, travel-related products, and retail transactions while providing outstanding customer support in a fast-paced environment. The ideal candidate enjoys working with people, has strong communication skills, and is committed to creating positive customer experiences.

Customer Service Representative Job Details:

• Schedule: Monday - Friday, 9am- 5pm On-site
• Pay Rate: $18 p/hour

Selling Points about Customer Service Representative :

• Temp to Hire Health and 401K Benefits!
• Weekly Pay!
• Day Shift Position

Customer Service Representative Job Description:

• Deliver exceptional customer service by assisting members in person, over the phone, and through various service channels.
• Process membership transactions, foreign currency exchanges, passport photo services, and other member-related requests accurately and efficiently.
• Prepare travel resources, including marked maps and promote travel products and member benefits.
• Support retail operations by selling travel store merchandise, maintaining inventory, and ensuring the office is prepared for daily business activities.
• Resolve customer concerns professionally, assist with call center operations, and provide administrative support as needed to ensure excellent member service.

Customer Service Representative Job Requirements:

• Ability to read, write, and speak English
• High School Diploma or equivalent
• Ability to travel to Wyomissing, PA

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.