Network Administrator & IT Support Specialist (Central Virginia Residency Required)

Job Description

Job Description

Description:

Who We Are

At AVP•SEES Group , exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic, we provide our teams with the training, technology, and support they need to thrive while making a difference in patients' lives. Together, we're building the future of eye care.

Our Mission

To deliver the best possible outcomes for our patients, serve and educate our provider network, and fulfill our commitment to our stakeholders.

Why Join Us?

· Paid Training & Career Development

· Growth & Advancement Opportunities

· Supportive Team Environment

· Competitive Benefits Package

· Tuition Reimbursement Opportunities

· Employee Eyewear Discounts

· Referral Bonus Program

· Make a Meaningful Difference Every Day

This is a Hybrid position sitting in Middle Virginia and must have the ability to commute as needed.

About the Role

AVP SEES is seeking a motivated and detail-oriented Network Administrator with 2–3 years of experience to support, maintain, and enhance our network infrastructure. This role will be responsible for managing existing networks, performing network upgrades, troubleshooting connectivity issues, and ensuring the reliability and security of network systems across the organization.

Travel Requirements: While this role is primarily remote, it is classified as a hybrid position due to occasional travel requirements. Employees may be required to travel to assigned clinic locations throughout Virginia for meetings, training, operational support, or other business needs. Travel is expected to be infrequent and will be scheduled in advance whenever possible. Employees must have reliable transportation and be able to travel within the designated service area.

What You’ll Do

• Manage, monitor, and maintain existing network infrastructure, including routers, switches, wireless networks, and related hardware.
• Support the daily operation and performance of corporate network environments.
• Configure, troubleshoot, and optimize Cisco networking equipment using Cisco CLI.
• Administer and support Cisco Meraki network solutions, including wireless access points, switches, and security appliances.
• Plan and execute network upgrades, enhancements, and infrastructure improvements.
• Troubleshoot network outages, performance issues, and connectivity problems, ensuring timely resolution.
• Collaborate with the Help Desk team to resolve escalated networking-related incidents and service requests.
• Maintain network documentation, diagrams, and configuration records.
• Assist with implementing network security best practices and ensuring compliance with company standards.
• Participate in on-site support activities and travel as needed for network deployments, upgrades, or troubleshooting.
• Travel as needed

Who You Are

The ideal candidate will have hands-on experience with Cisco networking technologies, Cisco CLI, and Meraki environments, along with a strong customer-service mindset and the ability to work independently in a remote setting.

Required Qualifications

• 2–3 years of professional experience in network administration or network support.
• Hands-on experience supporting enterprise network environments.
• Strong knowledge of Cisco networking technologies and Cisco CLI.
• Experience administering and troubleshooting Cisco Meraki solutions.
• Understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching, and wireless networking concepts.
• Experience with network monitoring and troubleshooting tools.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to work independently in a remote environment and manage multiple priorities.

Preferred Qualifications

• Associate or bachelor's degree in information technology, Computer Science, or a related field.
• Relevant industry certifications such as:
• Cisco Certified Network Associate (CCNA)
• Meraki Networking certifications
• Experience supporting multi-site network environments.
• Familiarity with network security concepts and best practices.

Compensation

Pay Range: $83k-$90k

Actual compensation is determined based on qualifications, experience, certifications, internal equity, and business needs.

Benefits May Include:

• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off & Holidays
• Life & Disability Insurance
• Tuition Reimbursement
• Continuing Education Support
• Certification Sponsorship
• Employee Eyewear Discounts
• ReferralBonus Opportunities

Ready to Join Our Team?

If you're passionate about patient care, professional growth, and making a lasting impact, we'd love to hear from you. Apply today and help us build the future of eye care.

Additional Information:

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation.

• Ability to remain stationary for extended periods
• Frequent use of hands, fingers, and computer equipment
• Ability to communicate effectively with patients and team members
• Ability to occasionally lift, carry, push, or pull up to [XX] pounds

Compliance Requirements

• Annual compliance training is required.
• Compliance with HIPAA, OSHA, and company policies is required.
• Background screening may be required based on position.
• Drug screening may be required based on position and location.

Equal Employment Opportunity

AVP•SEES Group is an Equal Opportunity Employer committed to fostering an inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to any protected characteristic under federal, state, or local law.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required for the position.