Accounts Receivable Specialist

Position Summary The Accounts Receivable Specialist is responsible for supporting the full accounts receivable lifecycle, including billing, collections, cash application, account reconciliation, and customer account management. This role requires a highly experienced accounting professional who thrives in a fast-paced environment, demonstrates exceptional attention to detail, and delivers outstanding customer service. Essential Roles and Responsibilities Billing and Invoicing Collections and Customer Account Management Customer Service and Relationship Management Accounting Team Support Key Responsibilities Manage the full accounts receivable cycle, including invoicing, payment posting, collections, account reconciliation, and account maintenance. Prepare and process recurring, project-based, and service-related invoices accurately and on time. Monitor aging reports and proactively collect outstanding balances to support cash flow objectives and reduce Days Sales Outstanding (DSO). Maintain accurate customer account, billing, and financial records within ConnectWise Manage and Sage Intacct. Create, update, and manage customer agreements and billing records in alignment with service and project contracts. Investigate and resolve billing discrepancies, payment issues, and customer inquiries in a timely and professional manner. Communicate effectively with customers, partners, and internal stakeholders regarding account status, billing concerns, and payment expectations. Support month‑end close activities, reporting, account reconciliations, and other accounting functions, including providing backup support for Accounts Payable as needed. Qualifications Associate degree in Accounting, Finance, Business Administration, or a related field preferred. Equivalent combination of education and relevant work experience will be considered. Bachelor's degree in Accounting, Finance, or Business Administration is a plus. 5+ years of progressive Accounts Receivable experience required. Proven experience managing collections, customer billing, and account reconciliations in a high-volume, fast-paced environment. Experience working directly with clients and business partners while maintaining a high level of customer service. MSP, technology services, professional services, or similar service-based industry experience strongly preferred. Sage Intacct and ConnectWise Manage experience preferred. Benefits Free Employee Medical Insurance Additional Employer Paid Medical Options Fully Vested 401(k) Match Flexible Time Off (an unlimited amount of paid time off days) Free $10,000 Life Insurance Policy Six Paid Holidays – PLUS Black Friday! Flexible Schedule Options Fun Employee Events – Yearly Culture Building Events Options available for dental, vision, accident, hospital, short term disability, long term disability, identity theft protection and additional life insurance. Additional Information This position requires the passing of a level 2 background check as well as a pre‑employment drug screening. A valid driver’s license is required for this position. Entech is an Equal Opportunity Employer. Entech participates in E‑verify for all employees. #J-18808-Ljbffr