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Cybersecurity Service Delivery Manager | Client Success & SLAs

Tata Consultancy Services

Tata Consultancy Services is seeking a results-driven professional to act as the primary liaison for Cybersecurity Incident Detection & Response services in a client-focused role. You will own communications, onboarding, escalations, operational reporting, and service-health dashboards. In this role, you will ensure FedRAMP and DoD IL compliance, audit readiness, and SLA/SLO alignment while driving customer satisfaction, quarterly business reviews, and continuous service improvement initiatives. #J-18808-Ljbffr Tata Consultancy Services

Vacancy posted 2 days ago
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