Managing Director, Human Resources

CTG is seeking to fill a Managing Director, Human Resources position for our client.

Location: Buffalo, NY (Hybrid Remote)

HR Governance & Compliance

• Lead the development, implementation, and continuous improvement of HR and benefits policies, programs, and practices to ensure compliance with federal, state, and local employment laws and regulations.
• Establish and maintain HR governance frameworks that support consistent policy application, operational efficiency, and audit readiness across the organization.
• Monitor changes in employment legislation and proactively adapt HR policies and practices to mitigate organizational risk and support business continuity.

Employee Relations & Workplace Strategy

• Design and lead employee relations strategies and programs that foster a compliant, collaborative, and high-performing workplace culture.
• Serve as the escalation point for complex employee relations matters, including workplace investigations, disciplinary actions, performance concerns, and conflict resolution.
• Partner with organizational leadership to address workplace issues, improve employee engagement, and promote accountability and professionalism throughout the organization.

Executive Leadership & Strategic Planning

• Participate in enterprise strategic planning initiatives, aligning Human Resources priorities with organizational objectives and long-term business goals.
• Contribute to organizational design, workforce planning, succession planning, and change management initiatives that support operational effectiveness and growth.
• Provide strategic insight and recommendations to executive leadership regarding workforce trends, organizational effectiveness, and HR best practices.

Executive Advisory & Employee Lifecycle Guidance

• Serve as a trusted advisor to executive leadership on employee relations, performance management, organizational restructuring, investigations, and employment law matters.
• Guide leaders throughout the full employee lifecycle, including recruitment, onboarding, development, retention, and separation processes.
• Ensure HR practices support sound decision-making, employee engagement, and risk mitigation.

Talent Acquisition & Workforce Planning

• Provide leadership and oversight for Human Resources recruiting activities to ensure alignment with workforce planning objectives and business priorities.
• Partner with business leaders to develop and execute strategic hiring initiatives and talent acquisition plans.
• Ensure recruiting and hiring practices comply with employment laws, internal policies, and equitable hiring standards.

Skills:

• Comprehensive knowledge of Human Resources principles, employment law, compliance practices, and employee relations strategies.
• Strong leadership, organizational, and strategic planning capabilities.
• Demonstrated ability to influence and advise executive leadership on complex HR and organizational matters.
• Excellent conflict resolution, investigation, and performance management skills.
• Strong analytical and problem-solving abilities with sound business judgment.
• Exceptional interpersonal, communication, and relationship-building skills.
• Ability to lead and develop teams across multiple locations and remote environments.
• Proficiency with HR systems, workforce planning, and organizational development initiatives.

Experience:

• 12+ years of progressive Human Resources experience, including senior leadership responsibilities with broad organizational oversight.
• Extensive experience managing complex employee relations matters, workplace investigations, and organizational change initiatives.
• Proven expertise across core HR disciplines, including compliance, employee relations, compensation, workforce planning, and talent acquisition.
• Demonstrated success partnering with executive leadership to align HR strategies with business objectives.
• Experience leading geographically dispersed and remote teams in multi-location environments.

Education:

• Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or a related field required.
• Advanced degree and/or HR certifications such as SHRM-SCP or SPHR preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

The expected base salary for this position ranges from $130,000 to $170,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at View email address on click.appcast.io . Kindly forward this to any other interested parties. Thank you!


About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.


Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.